Customer Service Jobs in Coppell, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 215 Jobs

Customer Service Associate

  • Rowlett, TX (24 miles from Coppell, TX)
  • 1 hour ago
  • Rowlett, TX (24 miles from Coppell, TX)
  • 1 hour ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dallas, TX (15 miles from Coppell, TX)
  • 1 hour ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 1 hour ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Customer Service Representative

  • Arlington, TX (24 miles from Coppell, TX)
  • 1 hour ago
  • Arlington, TX (24 miles from Coppell, TX)
  • 1 hour ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative and Valet

  • Grapevine, TX (5 miles from Coppell, TX)
  • 1 hour ago
  • Grapevine, TX (5 miles from Coppell, TX)
  • 1 hour ago

Customer Service Representative and Valet About Sewell: Sewell Automotive Companies is a family-owned business founded in 1911....

Retail Customer Service Supervisor

  • Frisco, TX (17 miles from Coppell, TX)
  • 9 hours ago
  • Frisco, TX (17 miles from Coppell, TX)
  • 9 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Pharmacy Customer Service Associate

  • Trophy Club, TX (13 miles from Coppell, TX)
  • 10 hours ago
  • Trophy Club, TX (13 miles from Coppell, TX)
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (15 miles from Coppell, TX)
  • 10 hours ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 10 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - FT

  • DFW Airport, TX (5 miles from Coppell, TX)
  • 11 hours ago
  • DFW Airport, TX (5 miles from Coppell, TX)
  • 11 hours ago

service....

Customer Service Agent

  • Dallas, TX (15 miles from Coppell, TX)
  • 20 hours ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 20 hours ago

Insurance office hiring customer service agent. Will train. Experience insurance agents also welcome....

Client Service Representative, National Accounts

  • Dallas, TX (15 miles from Coppell, TX)
  • 1 day ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Part-Time Remote Customer Service Representative

  • Dallas, TX (15 miles from Coppell, TX)
  • 1 day ago
  • Dallas, TX (15 miles from Coppell, TX)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Accounts Advisor

  • Arlington, TX (24 miles from Coppell, TX)
  • 1 day ago
  • Arlington, TX (24 miles from Coppell, TX)
  • 1 day ago

service....

Veterinary Client Service Representative

  • Garland, TX (21 miles from Coppell, TX)
  • 1 day ago
  • Garland, TX (21 miles from Coppell, TX)
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Customer Service Representative, Full or Part Time

  • Northlake, TX (14 miles from Coppell, TX)
  • 1 day ago
  • Northlake, TX (14 miles from Coppell, TX)
  • 1 day ago

We want you to join our team as a Customer Service Representative....

Customer Service Associate - Dinner/Close Shift

  • Murphy, TX (21 miles from Coppell, TX)
  • 1 day ago
  • Murphy, TX (21 miles from Coppell, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Coppell, TX

Moving to Coppell, TX? Find some basic demographic data about Coppell, TX below.


Local
National
44,897
1,619
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Coppell, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Coppell, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Coppell, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »