Customer Service Jobs in Cypress, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 110 Jobs

Experienced Bilingual Customer Service Representative

  • Waller, TX (16 miles from Cypress, TX)
  • 9 days ago
  • Waller, TX (16 miles from Cypress, TX)
  • 9 days ago

Experienced Bilingual (Spanish) Customer Service Rep....

Bilingual Customer Service Representative

  • Cypress, TX
  • 9 days ago
  • Cypress, TX
  • 9 days ago

Were looking for Bilingual Customer Service Representatives for our Houston, TX office....

Retail Customer Service Supervisor

  • Richmond, TX (20 miles from Cypress, TX)
  • 14 hours ago
  • Richmond, TX (20 miles from Cypress, TX)
  • 14 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Client Service Representative, National Accounts

  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Part-Time Remote Customer Service Representative

  • North Houston, TX (11 miles from Cypress, TX)
  • 1 day ago
  • North Houston, TX (11 miles from Cypress, TX)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Delivery Station Customer Service Associate

  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago
  • Houston, TX (24 miles from Cypress, TX)
  • 1 day ago

Within Customer Service, there are opportunities in process improvement, customer experience, data analysis and customer retention....

Bilingual Loan Servicing Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago

Bilingual Loan Servicing Customer Service Representative Regions Financial Corporation Kingwood, United States Posted 20 hours ago Permanent Competitive Bilingual Loan Servicing Customer Service Representative...

Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago

service experience with a leading organization renowned for their customer service initiatives Strong preference for candidates with directly relevant healthcare customer service experience in a fast...

Customer Service Representative University of Houston

  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago

Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements....

Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago

EDUCATION/EXPERIENCE This position requires a minimum of a bachelor's degree from an accredited college or university, or the equivalent of field-related experience.Must have one year of Customer Service...

Senior Customer Service Representative

  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 2 days ago

Assist in the development and implementation of customer service policies and procedures. Mentor and provide guidance to junior customer service representatives....

70182 - LP Customer Service Associate II

  • Katy, TX (9 miles from Cypress, TX)
  • 2 days ago
  • Katy, TX (9 miles from Cypress, TX)
  • 2 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Sugar Land, TX (23 miles from Cypress, TX)
  • 3 days ago
  • Sugar Land, TX (23 miles from Cypress, TX)
  • 3 days ago

Strong customer-service orientation and problem-solver mindset....

Customer Care Representative I

  • Houston, TX (24 miles from Cypress, TX)
  • 3 days ago
  • Houston, TX (24 miles from Cypress, TX)
  • 3 days ago

Researches and analyzes data to address operational challenges and customer service issues. Provides external and internal customers with requested information....

Retail Customer Service Associate

  • Sugar Land, TX (23 miles from Cypress, TX)
  • 3 days ago
  • Sugar Land, TX (23 miles from Cypress, TX)
  • 3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Demographic Data for Cypress, TX

Moving to Cypress, TX? Find some basic demographic data about Cypress, TX below.


Local
National
200,839
3,635
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cypress, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cypress, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cypress, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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