Customer Service Jobs in Forney, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Rockwall, TX (9 miles from Forney, TX)
- 4 days ago
- Rockwall, TX (9 miles from Forney, TX)
- 4 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Agent (Mid-Shift)
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....
Customer Service Agent (Weekend)
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
- Dallas, TX (20 miles from Forney, TX)
- 8 days ago
We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....
- Dallas, TX (20 miles from Forney, TX)
- 11 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 11 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative -100% Remote (All Equipment Provided)
- Nevada, TX (21 miles from Forney, TX)
- 11 hours ago
- Nevada, TX (21 miles from Forney, TX)
- 11 hours ago
Currently hiring in the following States: Indiana, North Carolina, Nevada, Tennessee, Texas, Pennsylvania We want YOU to see YOUR future with us! ARE YOU: R =Resourceful I =Independent G =Goal...
Remote WorkCustomer Service Representative, Full or Part Time
- Dallas, TX (20 miles from Forney, TX)
- 19 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 19 hours ago
Store 2742003: 5518 Alpha Rd, Dallas, Texas 75240 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative - Medical Scheduler (Remote)
- Dallas, TX (20 miles from Forney, TX)
- 19 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 19 hours ago
Customer Service Representative - Medical Scheduler (Remote) Fully Remote Dallas, TX Description Be the next: Customer Service Representative - Medical Scheduler (Remote) Premier NX is the expert in...
Remote WorkCustomer Service Representative / Concierge
- Dallas, TX (20 miles from Forney, TX)
- 20 hours ago
- Dallas, TX (20 miles from Forney, TX)
- 20 hours ago
This role involves communicating with dumpster rental businesses, ensuring their listings are accurate, troubleshooting issues, and providing exceptional customer service....
Customer Success Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
Company Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your...
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
Role Summary The Customer Service Agent is responsible for assisting guests with travel needs at Alaska Airlines (AS)....
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs....
- Mesquite, TX (10 miles from Forney, TX)
- 1 day ago
- Mesquite, TX (10 miles from Forney, TX)
- 1 day ago
service....
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
The CS Specialist handles omni-channel customer service inquiries and then routes them to the proper person to resolve any issues....
Customer Service Representative
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
- Dallas, TX (20 miles from Forney, TX)
- 1 day ago
Experience: Minimum 3-5 years in Customer Service. Skills: Proficient in MS Office Suite; knowledge of SAP is a plus. Soft Skills: Strong communication, interpersonal, and organizational skills....
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Demographic Data for Forney, TX
Moving to Forney, TX? Find some basic demographic data about Forney, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Forney, TX
Highest Education Level
Customer Services in Forney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »