Customer Service Jobs in Frisco, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Agent - Evening Shift
- Richardson, TX (16 miles from Frisco, TX)
- 8 hours ago
- Richardson, TX (16 miles from Frisco, TX)
- 8 hours ago
service field Basic proficency with Excel, Outlook, and Microsoft Teams Possess excellent customer service phone etiquette skills Navigate a web-based system, while assisting callers Work in a team...
Customer Service Representative II (Solid Waste)
- Denton, TX (17 miles from Frisco, TX)
- 11 hours ago
- Denton, TX (17 miles from Frisco, TX)
- 11 hours ago
For Customer Service - Must be able to work Departmental published hours of operation....
Remote WorkCustomer Service Associate - Morning Shift
- The Colony, TX (8 miles from Frisco, TX)
- 19 hours ago
- The Colony, TX (8 miles from Frisco, TX)
- 19 hours ago
As the name suggests, your main priority is to provide great customer service....
- Grapevine, TX (21 miles from Frisco, TX)
- 21 hours ago
- Grapevine, TX (21 miles from Frisco, TX)
- 21 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Frisco, TX)
- 1 day ago
- Richardson, TX (16 miles from Frisco, TX)
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Full Time) - Plano
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
- Plano, TX (11 miles from Frisco, TX)
- 1 day ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative
- Coppell, TX (17 miles from Frisco, TX)
- 1 day ago
- Coppell, TX (17 miles from Frisco, TX)
- 1 day ago
How your role expectations will progress as a Seller Operations Associate (Customer Service Representative) in the first 30,90, and 180 days: Seller Operations Associate (Customer Service Representative...
Customer Service Representative (CSR) - Plano
- Plano, TX (11 miles from Frisco, TX)
- 2 days ago
- Plano, TX (11 miles from Frisco, TX)
- 2 days ago
service representative in our Plano || location. || || || || || || || || || || A Customer Service Representative, or CSR, will act as a liaison, || provide product/services information, answer questions...
Customer Service Representative
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....
- Garland, TX (21 miles from Frisco, TX)
- 3 days ago
- Garland, TX (21 miles from Frisco, TX)
- 3 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Bilingual Customer Service Representative
- Allen, TX (15 miles from Frisco, TX)
- 3 days ago
- Allen, TX (15 miles from Frisco, TX)
- 3 days ago
They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...
Clinical Research Customer Service Representative
- Richardson, TX (16 miles from Frisco, TX)
- 3 days ago
- Richardson, TX (16 miles from Frisco, TX)
- 3 days ago
Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...
Clinical Research Customer Service Representative
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
- Plano, TX (11 miles from Frisco, TX)
- 3 days ago
Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...
Demographic Data for Frisco, TX
Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Frisco, TX
Highest Education Level
Customer Services in Frisco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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