Customer Service Jobs in Frisco, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Customer Service Agent - Evening Shift

  • Richardson, TX (16 miles from Frisco, TX)
  • 8 hours ago
  • Richardson, TX (16 miles from Frisco, TX)
  • 8 hours ago

service field Basic proficency with Excel, Outlook, and Microsoft Teams Possess excellent customer service phone etiquette skills Navigate a web-based system, while assisting callers Work in a team...

Customer Service Representative II (Solid Waste)

  • Denton, TX (17 miles from Frisco, TX)
  • 11 hours ago
  • Denton, TX (17 miles from Frisco, TX)
  • 11 hours ago

For Customer Service - Must be able to work Departmental published hours of operation....

Remote Work

Customer Service Associate - Morning Shift

  • The Colony, TX (8 miles from Frisco, TX)
  • 19 hours ago
  • The Colony, TX (8 miles from Frisco, TX)
  • 19 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service

  • Grapevine, TX (21 miles from Frisco, TX)
  • 21 hours ago
  • Grapevine, TX (21 miles from Frisco, TX)
  • 21 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Call Center Customer Service Representative - Sales (Hybrid)

  • Richardson, TX (16 miles from Frisco, TX)
  • 1 day ago
  • Richardson, TX (16 miles from Frisco, TX)
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Associate - Morning & Lunch Shift

  • Frisco, TX
  • 1 day ago
  • Frisco, TX
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago
  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative (Full Time) - Plano

  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago
  • Plano, TX (11 miles from Frisco, TX)
  • 1 day ago

Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....

Customer Service Representative

  • Coppell, TX (17 miles from Frisco, TX)
  • 1 day ago
  • Coppell, TX (17 miles from Frisco, TX)
  • 1 day ago

How your role expectations will progress as a Seller Operations Associate (Customer Service Representative) in the first 30,90, and 180 days: Seller Operations Associate (Customer Service Representative...

Customer Service Representative (CSR) - Plano

  • Plano, TX (11 miles from Frisco, TX)
  • 2 days ago
  • Plano, TX (11 miles from Frisco, TX)
  • 2 days ago

service representative in our Plano || location. || || || || || || || || || || A Customer Service Representative, or CSR, will act as a liaison, || provide product/services information, answer questions...

Customer Service Representative

  • Plano, TX (11 miles from Frisco, TX)
  • 3 days ago
  • Plano, TX (11 miles from Frisco, TX)
  • 3 days ago

This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....

Customer Relations Associate

  • Garland, TX (21 miles from Frisco, TX)
  • 3 days ago
  • Garland, TX (21 miles from Frisco, TX)
  • 3 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Bilingual Customer Service Representative

  • Allen, TX (15 miles from Frisco, TX)
  • 3 days ago
  • Allen, TX (15 miles from Frisco, TX)
  • 3 days ago

They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...

Clinical Research Customer Service Representative

  • Richardson, TX (16 miles from Frisco, TX)
  • 3 days ago
  • Richardson, TX (16 miles from Frisco, TX)
  • 3 days ago

Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...

Clinical Research Customer Service Representative

  • Plano, TX (11 miles from Frisco, TX)
  • 3 days ago
  • Plano, TX (11 miles from Frisco, TX)
  • 3 days ago

Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...

Demographic Data for Frisco, TX

Moving to Frisco, TX? Find some basic demographic data about Frisco, TX below.


Local
National
210,825
6,114
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Frisco, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Frisco, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Frisco, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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