Customer Service Jobs in Ft Worth, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs

Senior Customer Service Representative

  • Lewisville, TX (23 miles from Ft Worth, TX)
  • 14 hours ago
  • Lewisville, TX (23 miles from Ft Worth, TX)
  • 14 hours ago

Were looking for Customer Service Professionals for our Dallas, TX office....

Customer Service Representative

  • Fort Worth, TX
  • 10 hours ago
  • Fort Worth, TX
  • 10 hours ago

The Customer Service Coordinator will be dedicated to working closely with customers and support our Sales Team....

Customer Service Associate - Morning & Lunch Shift

  • North Richland Hills, TX (6 miles from Ft Worth, TX)
  • 12 hours ago
  • North Richland Hills, TX (6 miles from Ft Worth, TX)
  • 12 hours ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service Team Member-1

  • Irving, TX (22 miles from Ft Worth, TX)
  • 22 hours ago
  • Irving, TX (22 miles from Ft Worth, TX)
  • 22 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Team Member PT Cashier/Sales

  • Irving, TX (22 miles from Ft Worth, TX)
  • 22 hours ago
  • Irving, TX (22 miles from Ft Worth, TX)
  • 22 hours ago

Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Representative

  • Fort Worth, TX
  • 1 day ago
  • Fort Worth, TX
  • 1 day ago

Experience providing customer service over a multi-line phone....

Retail Customer Service

  • Grapevine, TX (20 miles from Ft Worth, TX)
  • 1 day ago
  • Grapevine, TX (20 miles from Ft Worth, TX)
  • 1 day ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Arlington, TX (11 miles from Ft Worth, TX)
  • 1 day ago
  • Arlington, TX (11 miles from Ft Worth, TX)
  • 1 day ago

Works with associates in other functional areas, regional account management representatives and regional operations to resolve customer service problems....

Customer Service Representative I

  • Mansfield, TX (15 miles from Ft Worth, TX)
  • 1 day ago
  • Mansfield, TX (15 miles from Ft Worth, TX)
  • 1 day ago

Category:Sales/Customer Service...

Customer Success Representative

  • Fort Worth, TX
  • 1 day ago
  • Fort Worth, TX
  • 1 day ago

Texas Hot Tub Company is an award winning Hot Tub, Swim Spa, and Sauna retailer headquartered in Fort Worth, TX. With 5 Texas locations, we are the #1 destination for backyard relaxation and...

Customer Service Representative

  • Burleson, TX (13 miles from Ft Worth, TX)
  • 1 day ago
  • Burleson, TX (13 miles from Ft Worth, TX)
  • 1 day ago

Service Center Burleson - South JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...

Customer Service Associate

  • Benbrook, TX (4 miles from Ft Worth, TX)
  • 1 day ago
  • Benbrook, TX (4 miles from Ft Worth, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Haltom City, TX (3 miles from Ft Worth, TX)
  • 1 day ago
  • Haltom City, TX (3 miles from Ft Worth, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative l

  • Fort Worth, TX
  • 2 days ago
  • Fort Worth, TX
  • 2 days ago

as well as excellent customer service skills Knowledge of North Central Texas native flora and fauna....

Customer Service Representative I

  • Fort Worth, TX
  • 2 days ago
  • Fort Worth, TX
  • 2 days ago

GENERAL DESCRIPTION OF POSITION The Customer Service Representative (CSR) I is responsible for retaining existing relationships and establishing new deposit accounts by branch goals....

Demographic Data for Ft Worth, TX

Moving to Ft Worth, TX? Find some basic demographic data about Ft Worth, TX below.


Local
National
29,144,347
636,376

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Ft Worth, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Ft Worth, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Ft Worth, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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