Customer Service Jobs in Garland, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 191 Jobs

Customer Service Associate

  • Rowlett, TX (3 miles from Garland, TX)
  • moments ago
  • Rowlett, TX (3 miles from Garland, TX)
  • moments ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dallas, TX (14 miles from Garland, TX)
  • 1 hour ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 hour ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Retail Customer Service Supervisor

  • Frisco, TX (21 miles from Garland, TX)
  • 9 hours ago
  • Frisco, TX (21 miles from Garland, TX)
  • 9 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (14 miles from Garland, TX)
  • 10 hours ago
  • Dallas, TX (14 miles from Garland, TX)
  • 10 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - FT

  • DFW Airport, TX (24 miles from Garland, TX)
  • 11 hours ago
  • DFW Airport, TX (24 miles from Garland, TX)
  • 11 hours ago

service....

Customer Service Agent

  • Dallas, TX (14 miles from Garland, TX)
  • 20 hours ago
  • Dallas, TX (14 miles from Garland, TX)
  • 20 hours ago

Insurance office hiring customer service agent. Will train. Experience insurance agents also welcome....

Client Service Representative, National Accounts

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Pharmacy Customer Service Associate

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Part-Time Remote Customer Service Representative

  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Garland, TX)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Veterinary Client Service Representative

  • Garland, TX
  • 1 day ago
  • Garland, TX
  • 1 day ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Customer Service Associate - Morning & Lunch Shift

  • Terrell, TX (22 miles from Garland, TX)
  • 1 day ago
  • Terrell, TX (22 miles from Garland, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Dinner/Close Shift

  • Murphy, TX (5 miles from Garland, TX)
  • 1 day ago
  • Murphy, TX (5 miles from Garland, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Pharmacy Customer Service Representative

  • Dallas, TX (14 miles from Garland, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Garland, TX)
  • 2 days ago

ABOUT THE ROLE: We're looking for a Pharmacy Customer Service Representative who is motivated by our mission to unlock transformational healthcare outcomes....

Customer Service Representative - PM

  • Dallas, TX (14 miles from Garland, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Garland, TX)
  • 2 days ago

Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...

Retail - Customer Service Team Member - Part-time

  • Irving, TX (20 miles from Garland, TX)
  • 2 days ago
  • Irving, TX (20 miles from Garland, TX)
  • 2 days ago

Store - SPOKANE-SPOKANE VALLEY, WADeliver friendly customer service, help customers shop our store, and find what theyre looking for....

Demographic Data for Garland, TX

Moving to Garland, TX? Find some basic demographic data about Garland, TX below.


Local
National
245,469
4,025
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...

Title Synonyms

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Salary for Customer Service Jobs in Garland, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Garland, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Garland, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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