Customer Service Jobs in Grapevine, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative I
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
Job Description : We are immediately hiring a Customer Service Representative in Dallas, TX for our Supply Chain Solutions division....
Client Service Representative, National Accounts
- Dallas, TX (18 miles from Grapevine, TX)
- 4 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 4 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Dallas, TX (18 miles from Grapevine, TX)
- 4 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 4 hours ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative - English/Spanish
- Fort Worth, TX (20 miles from Grapevine, TX)
- 5 hours ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 5 hours ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Retail Customer Service Supervisor
- Denton, TX (20 miles from Grapevine, TX)
- 16 hours ago
- Denton, TX (20 miles from Grapevine, TX)
- 16 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Part-Time Remote Customer Service Representative
- Dallas, TX (18 miles from Grapevine, TX)
- 17 hours ago
- Dallas, TX (18 miles from Grapevine, TX)
- 17 hours ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote Work- Arlington, TX (21 miles from Grapevine, TX)
- 19 hours ago
- Arlington, TX (21 miles from Grapevine, TX)
- 19 hours ago
service....
Part-Time Customer Relations Specialist
- Fort Worth, TX (20 miles from Grapevine, TX)
- 19 hours ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 19 hours ago
Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Customer Service Representative, Full or Part Time
- Northlake, TX (13 miles from Grapevine, TX)
- 1 day ago
- Northlake, TX (13 miles from Grapevine, TX)
- 1 day ago
We want you to join our team as a Customer Service Representative....
Teller/Customer Service Representative
- Fort Worth, TX (20 miles from Grapevine, TX)
- 1 day ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 1 day ago
Minimum one year retail customer service or banking experience required. Excellent customer service skills....
Pharmacy Customer Service Representative
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
ABOUT THE ROLE: We're looking for a Pharmacy Customer Service Representative who is motivated by our mission to unlock transformational healthcare outcomes....
Customer Service Associate Job
- Fort Worth, TX (20 miles from Grapevine, TX)
- 1 day ago
- Fort Worth, TX (20 miles from Grapevine, TX)
- 1 day ago
Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...
Customer Service Associate - Temporary
- Little Elm, TX (17 miles from Grapevine, TX)
- 1 day ago
- Little Elm, TX (17 miles from Grapevine, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lewisville, TX (7 miles from Grapevine, TX)
- 1 day ago
- Lewisville, TX (7 miles from Grapevine, TX)
- 1 day ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative - PM
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
- Dallas, TX (18 miles from Grapevine, TX)
- 1 day ago
Your Role on the Team As a Customer Service Representative Property Management at Invitation Homes, you will provide outstanding high level customer service to residents in a fast-paced, high- volume...
Demographic Data for Grapevine, TX
Moving to Grapevine, TX? Find some basic demographic data about Grapevine, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Grapevine, TX
Highest Education Level
Customer Services in Grapevine, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »