Customer Service Jobs in Houston, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Representative (Bilingual)
- Pasadena, TX (10 miles from Houston, TX)
- 1 hour ago
- Pasadena, TX (10 miles from Houston, TX)
- 1 hour ago
Overview As a Customer Service Representative, you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....
Customer Service Representative - Humble
- Humble, TX (17 miles from Houston, TX)
- 10 hours ago
- Humble, TX (17 miles from Houston, TX)
- 10 hours ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative Job Katy, TX
- Katy, TX (22 miles from Houston, TX)
- 15 hours ago
- Katy, TX (22 miles from Houston, TX)
- 15 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Pharmacy Customer Service Associate
- Kingwood, TX (17 miles from Houston, TX)
- 1 day ago
- Kingwood, TX (17 miles from Houston, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Customer Care Representative
- Stafford, TX (15 miles from Houston, TX)
- 1 day ago
- Stafford, TX (15 miles from Houston, TX)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Necessary Skills and Strengths: Customer Service | Call Center | Multi-Line Phone Systems | High Call Volumes | Metrics Based | Enrollment Platforms Core Experience: + Call Center Experience + Customer...
Remote WorkCustomer Service Representative Job
- Katy, TX (22 miles from Houston, TX)
- 1 day ago
- Katy, TX (22 miles from Houston, TX)
- 1 day ago
Apply for FYZICAL's Customer Service Representative job opening today!...
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote Work.), has an immediate opening for Inside Sales / Customer Service Representative....
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Retail Customer Experience Associate, Solomon Pond - Full Time
- Houston, TX
- 2 days ago
- Houston, TX
- 2 days ago
Id : REQ_563395, Title : Retail Customer Experience Associate, Solomon Pond - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...508,...
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative
- Richmond, TX (22 miles from Houston, TX)
- 4 days ago
- Richmond, TX (22 miles from Houston, TX)
- 4 days ago
Salary Confidential Position range in Fort Bend County $26k - $41k Per Year Customer Service Representative Dollar Tree Stores Inc Occupation: Customer Service Representatives Location: Richmond, TX...
Demographic Data for Houston, TX
Moving to Houston, TX? Find some basic demographic data about Houston, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Houston, TX
Highest Education Level
Customer Services in Houston, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »