Customer Service Jobs in Irving, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 233 Jobs

Customer Accounts Advisor

  • Fort Worth, TX (22 miles from Irving, TX)
  • 12 days ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 12 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Associate - Morning Shift

  • Dallas, TX (8 miles from Irving, TX)
  • 4 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 4 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Cedar Hill, TX (15 miles from Irving, TX)
  • 4 hours ago
  • Cedar Hill, TX (15 miles from Irving, TX)
  • 4 hours ago

As the name suggests, your main priority is to provide great customer service....

Bilingual Customer Service Representative (Full Time) - Plano Op

  • Plano, TX (20 miles from Irving, TX)
  • 4 hours ago
  • Plano, TX (20 miles from Irving, TX)
  • 4 hours ago

Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....

Customer Service Representative

  • Mansfield, TX (20 miles from Irving, TX)
  • 5 hours ago
  • Mansfield, TX (20 miles from Irving, TX)
  • 5 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Representative

  • Grand Prairie, TX (3 miles from Irving, TX)
  • 5 hours ago
  • Grand Prairie, TX (3 miles from Irving, TX)
  • 5 hours ago

Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....

Customer Service Representative Job Roanoke, TX

  • Roanoke, TX (20 miles from Irving, TX)
  • 9 hours ago
  • Roanoke, TX (20 miles from Irving, TX)
  • 9 hours ago

Apply for FYZICALs Customer Service Representative job opening today!...

Customer Care Representative - IM

  • Dallas, TX (8 miles from Irving, TX)
  • 9 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 9 hours ago

Utilize Zoom to provide efficient face-to-face customer service. Provide valuable feedback to the Product team based on client interactions....

Loss Prevention Customer Service Associate 2

  • Dallas, TX (8 miles from Irving, TX)
  • 17 hours ago
  • Dallas, TX (8 miles from Irving, TX)
  • 17 hours ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Lewisville, TX (17 miles from Irving, TX)
  • 17 hours ago
  • Lewisville, TX (17 miles from Irving, TX)
  • 17 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Fort Worth, TX (22 miles from Irving, TX)
  • 18 hours ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 18 hours ago

Salary Confidential Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative TexasBank Occupation: Customer Service Representatives Location: Fort Worth, TX - 76110...

Customer Service Representative DANCO

  • Irving, TX
  • 1 day ago
  • Irving, TX
  • 1 day ago

Customer Service Representative NCH is currently looking for a skillful Customer Service Representative to support our overall business strategy....

Customer Service Representative

  • Lewisville, TX (17 miles from Irving, TX)
  • 1 day ago
  • Lewisville, TX (17 miles from Irving, TX)
  • 1 day ago

Service Center Lewisville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...

Collections and Customer Service Representative

  • Fort Worth, TX (22 miles from Irving, TX)
  • 1 day ago
  • Fort Worth, TX (22 miles from Irving, TX)
  • 1 day ago

Insight Global is seeking a professional to join a large Trucking financial services company in North Fort Worth on their Customer Service and Collections team....

Senior Teller/Customer Service Representative

  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago
  • Dallas, TX (8 miles from Irving, TX)
  • 1 day ago

The Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting...

Demographic Data for Irving, TX

Moving to Irving, TX? Find some basic demographic data about Irving, TX below.


Local
National
258,344
7,160
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Irving, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Irving, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Irving, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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