Customer Service Jobs in Irving, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative - National Remote
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
- Dallas, TX (8 miles from Irving, TX)
- 1 hour ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...
Remote WorkCustomer Service Agent - Evening Shift
- Richardson, TX (16 miles from Irving, TX)
- 8 hours ago
- Richardson, TX (16 miles from Irving, TX)
- 8 hours ago
service field Basic proficency with Excel, Outlook, and Microsoft Teams Possess excellent customer service phone etiquette skills Navigate a web-based system, while assisting callers Work in a team...
Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Associate - Morning Shift
- The Colony, TX (18 miles from Irving, TX)
- 19 hours ago
- The Colony, TX (18 miles from Irving, TX)
- 19 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 20 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 20 hours ago
Customer Service Representatives earn $32,000 - $50,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Retail Customer Service Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 20 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 20 hours ago
Experience providing customer service over a multi-line phone....
- Grapevine, TX (10 miles from Irving, TX)
- 21 hours ago
- Grapevine, TX (10 miles from Irving, TX)
- 21 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Arlington, TX (17 miles from Irving, TX)
- 21 hours ago
- Arlington, TX (17 miles from Irving, TX)
- 21 hours ago
Works with associates in other functional areas, regional account management representatives and regional operations to resolve customer service problems....
Customer Service Representative I
- Mansfield, TX (20 miles from Irving, TX)
- 22 hours ago
- Mansfield, TX (20 miles from Irving, TX)
- 22 hours ago
Category:Sales/Customer Service...
Airport Customer Service Agent (NK) - DFW PT - 5471
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone....
Customer Success Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Texas Hot Tub Company is an award winning Hot Tub, Swim Spa, and Sauna retailer headquartered in Fort Worth, TX. With 5 Texas locations, we are the #1 destination for backyard relaxation and...
Customer Service Associate - Temporary
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
- Haltom City, TX (20 miles from Irving, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Remote in CST
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....
Remote WorkCustomer Service Representative l
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
as well as excellent customer service skills Knowledge of North Central Texas native flora and fauna....
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Irving, TX
Highest Education Level
Customer Services in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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