Customer Service Jobs in Irving, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fort Worth, TX (22 miles from Irving, TX)
- 12 days ago
- Fort Worth, TX (22 miles from Irving, TX)
- 12 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Customer Service Associate - Morning Shift
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
- Cedar Hill, TX (15 miles from Irving, TX)
- 4 hours ago
- Cedar Hill, TX (15 miles from Irving, TX)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
Bilingual Customer Service Representative (Full Time) - Plano Op
- Plano, TX (20 miles from Irving, TX)
- 4 hours ago
- Plano, TX (20 miles from Irving, TX)
- 4 hours ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative
- Mansfield, TX (20 miles from Irving, TX)
- 5 hours ago
- Mansfield, TX (20 miles from Irving, TX)
- 5 hours ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Grand Prairie, TX (3 miles from Irving, TX)
- 5 hours ago
- Grand Prairie, TX (3 miles from Irving, TX)
- 5 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative Job Roanoke, TX
- Roanoke, TX (20 miles from Irving, TX)
- 9 hours ago
- Roanoke, TX (20 miles from Irving, TX)
- 9 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Care Representative - IM
- Dallas, TX (8 miles from Irving, TX)
- 9 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 9 hours ago
Utilize Zoom to provide efficient face-to-face customer service. Provide valuable feedback to the Product team based on client interactions....
Loss Prevention Customer Service Associate 2
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
- Dallas, TX (8 miles from Irving, TX)
- 17 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Lewisville, TX (17 miles from Irving, TX)
- 17 hours ago
- Lewisville, TX (17 miles from Irving, TX)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 18 hours ago
- Fort Worth, TX (22 miles from Irving, TX)
- 18 hours ago
Salary Confidential Position range in Tarrant County $13.80 - $21.96 Per hour Customer Service Representative TexasBank Occupation: Customer Service Representatives Location: Fort Worth, TX - 76110...
Customer Service Representative NCH is currently looking for a skillful Customer Service Representative to support our overall business strategy....
Customer Service Representative
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
- Lewisville, TX (17 miles from Irving, TX)
- 1 day ago
Service Center Lewisville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Collections and Customer Service Representative
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
- Fort Worth, TX (22 miles from Irving, TX)
- 1 day ago
Insight Global is seeking a professional to join a large Trucking financial services company in North Fort Worth on their Customer Service and Collections team....
Senior Teller/Customer Service Representative
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
- Dallas, TX (8 miles from Irving, TX)
- 1 day ago
The Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting...
Demographic Data for Irving, TX
Moving to Irving, TX? Find some basic demographic data about Irving, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Irving, TX
Highest Education Level
Customer Services in Irving, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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