Customer Service Jobs in Katy, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Associate
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
- Houston, TX (22 miles from Katy, TX)
- 10 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Apply for FYZICALs Customer Service Representative job opening today!...
Pharmacy Customer Service Associate
- Sugar Land, TX (15 miles from Katy, TX)
- 1 day ago
- Sugar Land, TX (15 miles from Katy, TX)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Customer Care Representative
- Stafford, TX (17 miles from Katy, TX)
- 1 day ago
- Stafford, TX (17 miles from Katy, TX)
- 1 day ago
The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...
Customer Service Representative (Student Services)
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
Necessary Skills and Strengths: Customer Service | Call Center | Multi-Line Phone Systems | High Call Volumes | Metrics Based | Enrollment Platforms Core Experience: + Call Center Experience + Customer...
Remote WorkApply for FYZICAL's Customer Service Representative job opening today!...
Spanish Bilingual Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote WorkInside Sales / Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
.), has an immediate opening for Inside Sales / Customer Service Representative....
Retail Customer Service Representative/Cashier
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
- Houston, TX (22 miles from Katy, TX)
- 1 day ago
We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....
Retail Customer Experience Associate, Solomon Pond - Full Time
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
- Houston, TX (22 miles from Katy, TX)
- 2 days ago
Id : REQ_563395, Title : Retail Customer Experience Associate, Solomon Pond - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...508,...
Part Time Customer Service Sales Associate
- Fulshear, TX (15 miles from Katy, TX)
- 2 days ago
- Fulshear, TX (15 miles from Katy, TX)
- 2 days ago
Required Knowledge Skills and Abilities Retail experience with a focus on a high-level of customer service is preferred....
Evening Customer Service Representative
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
- Houston, TX (22 miles from Katy, TX)
- 3 days ago
This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....
Customer Service Representative
- Richmond, TX (11 miles from Katy, TX)
- 4 days ago
- Richmond, TX (11 miles from Katy, TX)
- 4 days ago
Salary Confidential Position range in Fort Bend County $26k - $41k Per Year Customer Service Representative Dollar Tree Stores Inc Occupation: Customer Service Representatives Location: Richmond, TX...
Customer Service Representative (Fluent in Spanish Preferred)
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
- Houston, TX (22 miles from Katy, TX)
- 4 days ago
Adecco Is Hiring for Customer Service Representative (Fluent in Spanish Preferred) **Key Responsibilities:** + Provide exceptional customer support via phone, email, and chat + Assist with inquiries...
Customer Service Representative - Remote
- Houston, TX (22 miles from Katy, TX)
- 5 days ago
- Houston, TX (22 miles from Katy, TX)
- 5 days ago
invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...
Remote WorkDemographic Data for Katy, TX
Moving to Katy, TX? Find some basic demographic data about Katy, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Katy, TX
Highest Education Level
Customer Services in Katy, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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