Customer Service Jobs in Katy, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 106 Jobs

Retail Customer Service Associate

  • Houston, TX (22 miles from Katy, TX)
  • 10 hours ago
  • Houston, TX (22 miles from Katy, TX)
  • 10 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative Job Katy, TX

  • Katy, TX
  • 14 hours ago
  • Katy, TX
  • 14 hours ago

Apply for FYZICALs Customer Service Representative job opening today!...

Pharmacy Customer Service Associate

  • Sugar Land, TX (15 miles from Katy, TX)
  • 1 day ago
  • Sugar Land, TX (15 miles from Katy, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Veterinary Customer Care Representative

  • Stafford, TX (17 miles from Katy, TX)
  • 1 day ago
  • Stafford, TX (17 miles from Katy, TX)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative (Student Services)

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

Necessary Skills and Strengths: Customer Service | Call Center | Multi-Line Phone Systems | High Call Volumes | Metrics Based | Enrollment Platforms Core Experience: + Call Center Experience + Customer...

Remote Work

Customer Service Representative Job

  • Katy, TX
  • 1 day ago
  • Katy, TX
  • 1 day ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Spanish Bilingual Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...

Remote Work

Inside Sales / Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

.), has an immediate opening for Inside Sales / Customer Service Representative....

Retail Customer Service Representative/Cashier

  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago
  • Houston, TX (22 miles from Katy, TX)
  • 1 day ago

We are currently seeking self-motivated, results oriented RETAIL CUSTOMER SERVICE REPRESENTATIVE/CASHIER....

Retail Customer Experience Associate, Solomon Pond - Full Time

  • Houston, TX (22 miles from Katy, TX)
  • 2 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 2 days ago

Id : REQ_563395, Title : Retail Customer Experience Associate, Solomon Pond - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...508,...

Part Time Customer Service Sales Associate

  • Fulshear, TX (15 miles from Katy, TX)
  • 2 days ago
  • Fulshear, TX (15 miles from Katy, TX)
  • 2 days ago

Required Knowledge Skills and Abilities Retail experience with a focus on a high-level of customer service is preferred....

Evening Customer Service Representative

  • Houston, TX (22 miles from Katy, TX)
  • 3 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 3 days ago

This Customer Service Representative role is pivotal in monitoring alarms and dispatching appropriate authorities for residential and businesses across North America....

Customer Service Representative

  • Richmond, TX (11 miles from Katy, TX)
  • 4 days ago
  • Richmond, TX (11 miles from Katy, TX)
  • 4 days ago

Salary Confidential Position range in Fort Bend County $26k - $41k Per Year Customer Service Representative Dollar Tree Stores Inc Occupation: Customer Service Representatives Location: Richmond, TX...

Customer Service Representative (Fluent in Spanish Preferred)

  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 4 days ago

Adecco Is Hiring for Customer Service Representative (Fluent in Spanish Preferred) **Key Responsibilities:** + Provide exceptional customer support via phone, email, and chat + Assist with inquiries...

Customer Service Representative - Remote

  • Houston, TX (22 miles from Katy, TX)
  • 5 days ago
  • Houston, TX (22 miles from Katy, TX)
  • 5 days ago

invoices, payments, and collections as outlined by the Customer Service Supervisor according to established standards with attention to style, tone, and manner of communication, received through the...

Remote Work

Demographic Data for Katy, TX

Moving to Katy, TX? Find some basic demographic data about Katy, TX below.


Local
National
383,803
6,613
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Katy, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Katy, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Katy, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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