Customer Service Jobs in Kaufman, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Senior Customer Service Representative
- Forney, TX (15 miles from Kaufman, TX)
- 7 hours ago
- Forney, TX (15 miles from Kaufman, TX)
- 7 hours ago
Were looking for Customer Service Professionals for our Dallas, TX office....
Retail Customer Service Cashier
- Ennis, TX (24 miles from Kaufman, TX)
- 2 days ago
- Ennis, TX (24 miles from Kaufman, TX)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Terrell, TX (13 miles from Kaufman, TX)
- 7 days ago
- Terrell, TX (13 miles from Kaufman, TX)
- 7 days ago
Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...
Customer Service Representative
- Seagoville, TX (17 miles from Kaufman, TX)
- 8 days ago
- Seagoville, TX (17 miles from Kaufman, TX)
- 8 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Wilmer, TX (23 miles from Kaufman, TX)
- 9 days ago
- Wilmer, TX (23 miles from Kaufman, TX)
- 9 days ago
Wilmer TX, 75172 Role: Customer Service Representative (CSR) Shift & Schedule: 1st Shift Mon - Frid (8AM - 4PM) Reporting Supervisor: Frederick Floyd Role Purpose : Process orders and prepare correspondence...
Customer Service Representative 1st Shift
- Wilmer, TX (23 miles from Kaufman, TX)
- 13 days ago
- Wilmer, TX (23 miles from Kaufman, TX)
- 13 days ago
Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...
Customer Service Representative 2nd Shift
- Wilmer, TX (23 miles from Kaufman, TX)
- 13 days ago
- Wilmer, TX (23 miles from Kaufman, TX)
- 13 days ago
Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...
Utility Customer Service Representative
- Ennis, TX (24 miles from Kaufman, TX)
- 13 days ago
- Ennis, TX (24 miles from Kaufman, TX)
- 13 days ago
Under general supervision, performs office work in assisting customers with utility services provided by the City; investigates and resolves customer complaints; provides customers with verbal and...
Customer Service Representative - Store #1067
- Forney, TX (15 miles from Kaufman, TX)
- 15 days ago
- Forney, TX (15 miles from Kaufman, TX)
- 15 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Pharmacy Customer Service Associate
- Ennis, TX (24 miles from Kaufman, TX)
- 20 days ago
- Ennis, TX (24 miles from Kaufman, TX)
- 20 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Store #1059
- Kemp, TX (14 miles from Kaufman, TX)
- 23 days ago
- Kemp, TX (14 miles from Kaufman, TX)
- 23 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Representative - Store #1063
- Gun Barrel City, TX (12 miles from Kaufman, TX)
- 23 days ago
- Gun Barrel City, TX (12 miles from Kaufman, TX)
- 23 days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Customer Service Representative
- Hutchins, TX (24 miles from Kaufman, TX)
- 30+ days ago
- Hutchins, TX (24 miles from Kaufman, TX)
- 30+ days ago
Professional verbal and written communication Strong customer service advocacy and problem-solving skills...
Customer Service Representative - Store #1115
- Mabank, TX (12 miles from Kaufman, TX)
- 90+ days ago
- Mabank, TX (12 miles from Kaufman, TX)
- 90+ days ago
Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...
Demographic Data for Kaufman, TX
Moving to Kaufman, TX? Find some basic demographic data about Kaufman, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Kaufman, TX
Highest Education Level
Customer Services in Kaufman, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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