Customer Service Jobs in Lancaster, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 174 Jobs

Senior Customer Service Representative

  • Forney, TX (19 miles from Lancaster, TX)
  • 5 hours ago
  • Forney, TX (19 miles from Lancaster, TX)
  • 5 hours ago

Were looking for Customer Service Professionals for our Dallas, TX office....

CSR (Customer Service Representative)

  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 hour ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 hour ago

Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling...

Customer Care Representative

  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 hour ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 hour ago

Position SummaryThe Call Center Agent will be responsible for contributing to the overall success of TBK Bank. This role will handle in-bound calls and emails in a fast-paced environment while...

Customer Service Representative I

  • Dallas, TX (11 miles from Lancaster, TX)
  • 2 hours ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 2 hours ago

Overview SageSure is seeking enthusiastic Customer Service Representatives. This is an opportunity to begin a career with a young, growing insurance and technology company....

Lead Customer Service Representative - National Remote

  • Dallas, TX (11 miles from Lancaster, TX)
  • 6 hours ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 6 hours ago

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by...

Remote Work

Customer Service Agent - Evening Shift

  • Richardson, TX (23 miles from Lancaster, TX)
  • 12 hours ago
  • Richardson, TX (23 miles from Lancaster, TX)
  • 12 hours ago

service field Basic proficency with Excel, Outlook, and Microsoft Teams Possess excellent customer service phone etiquette skills Navigate a web-based system, while assisting callers Work in a team...

Retail Customer Service Team Member-1

  • Irving, TX (16 miles from Lancaster, TX)
  • 13 hours ago
  • Irving, TX (16 miles from Lancaster, TX)
  • 13 hours ago

Store - CIN-WATERSTONE, OHDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Team Member PT Cashier/Sales

  • Irving, TX (16 miles from Lancaster, TX)
  • 13 hours ago
  • Irving, TX (16 miles from Lancaster, TX)
  • 13 hours ago

Store - MSP-MAPLEWOOD, MNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago

Customer Service Representatives earn $32,000 - $50,000 annually based on performance and ability to close the sale! TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...

Customer Service Representative

  • Arlington, TX (22 miles from Lancaster, TX)
  • 1 day ago
  • Arlington, TX (22 miles from Lancaster, TX)
  • 1 day ago

Works with associates in other functional areas, regional account management representatives and regional operations to resolve customer service problems....

Customer Service Representative I

  • Mansfield, TX (21 miles from Lancaster, TX)
  • 1 day ago
  • Mansfield, TX (21 miles from Lancaster, TX)
  • 1 day ago

Category:Sales/Customer Service...

Airport Customer Service Agent (NK) - DFW PT - 5471

  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago

SummaryUnifi Customer Service Agents are the first line of defense for our customers! This is a customer-facing role, providing first-class customer service to everyone....

Customer Service Representative - Remote in CST

  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 1 day ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making your customers feel better because they talked to you....

Remote Work

Call Center Customer Service Representative - Sales (Hybrid)

  • Richardson, TX (23 miles from Lancaster, TX)
  • 2 days ago
  • Richardson, TX (23 miles from Lancaster, TX)
  • 2 days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Associate - Lunch/Afternoon Shift

  • Dallas, TX (11 miles from Lancaster, TX)
  • 2 days ago
  • Dallas, TX (11 miles from Lancaster, TX)
  • 2 days ago

As the name suggests, your main priority is to provide great customer service....

Demographic Data for Lancaster, TX

Moving to Lancaster, TX? Find some basic demographic data about Lancaster, TX below.

Local
National
44,031
507
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Customer Service Jobs in Lancaster, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lancaster, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lancaster, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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