Customer Service Jobs in Lufkin, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Lufkin, TX | M-F 7AM to 5PM | Pay depends on experience Job Summary The Customer Service Representative is responsible for promoting the sale of parts, service and rental...
Customer Service Representative - Corrigan, Texas
- Corrigan, TX (18 miles from Lufkin, TX)
- 4 days ago
- Corrigan, TX (18 miles from Lufkin, TX)
- 4 days ago
Salary Not Available Position range in Polk County $11.05 - $18.06 Per hour Customer Service Representative - Corrigan, Texas Family Dollar Stores of Texas LLC Occupation: Customer Service Representatives...
Between $12.00 and $15.00 Per Hour DOE (Depends on Experience) Position range in Angelina County $10.88 - $16.25 Per hour Customer Service Representative JOHN P TOOLE Occupation: Customer Service Representatives...
Customer Service Representative - Chereno
- Chireno, TX (16 miles from Lufkin, TX)
- 30+ days ago
- Chireno, TX (16 miles from Lufkin, TX)
- 30+ days ago
Salary Not Available Position range in Nacogdoches County $11.09 - $16.59 Per hour Customer Service Representative - Chereno Family Dollar Stores of Texas LLC Occupation: Customer Service Representatives...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 407 N Brentwood, Lufkin, TX 75904...
Customer Service Representative - Temple Drive Diboll
- Diboll, TX (9 miles from Lufkin, TX)
- 30+ days ago
- Diboll, TX (9 miles from Lufkin, TX)
- 30+ days ago
Salary Not Available Position range in Angelina County $10.88 - $16.25 Per hour Customer Service Representative - Temple Drive Diboll Family Dollar Stores of Texas LLC Occupation: Customer Service Representatives...
Customer Service Representative - Apple Springs
- Apple Springs, TX (19 miles from Lufkin, TX)
- 30+ days ago
- Apple Springs, TX (19 miles from Lufkin, TX)
- 30+ days ago
$0.00 Salary Not Available Position range in Trinity County $10.86 - $15.08 Per hour Customer Service Representative - Apple Springs Family Dollar Stores of Texas LLC Occupation: Retail Salespersons...
Salary Not Available Position range in Angelina County $10.88 - $16.25 Per hour Customer Service Representative - Ted Trout LUFKIN Family Dollar Stores of Texas LLC Occupation: Customer Service Representatives...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Lufkin, TX
Moving to Lufkin, TX? Find some basic demographic data about Lufkin, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Lufkin, TX
Highest Education Level
Customer Services in Lufkin, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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