Customer Service Jobs in Mckinney, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Call Center Customer Service Representative - Sales (Hybrid)
- Richardson, TX (16 miles from Mckinney, TX)
- 19 hours ago
- Richardson, TX (16 miles from Mckinney, TX)
- 19 hours ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Associate - Morning & Lunch Shift
- Frisco, TX (14 miles from Mckinney, TX)
- 21 hours ago
- Frisco, TX (14 miles from Mckinney, TX)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Associate - Dinner/Close Shift
- Plano, TX (11 miles from Mckinney, TX)
- 21 hours ago
- Plano, TX (11 miles from Mckinney, TX)
- 21 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative (Full Time) - Plano
- Plano, TX (11 miles from Mckinney, TX)
- 21 hours ago
- Plano, TX (11 miles from Mckinney, TX)
- 21 hours ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative (CSR) - Plano
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
- Plano, TX (11 miles from Mckinney, TX)
- 1 day ago
service representative in our Plano || location. || || || || || || || || || || A Customer Service Representative, or CSR, will act as a liaison, || provide product/services information, answer questions...
Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
This is a unique opportunity to gain hands-on customer service and dispatching experience in a dynamic environment....
- Garland, TX (17 miles from Mckinney, TX)
- 2 days ago
- Garland, TX (17 miles from Mckinney, TX)
- 2 days ago
Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....
Bilingual Customer Service Representative
- Allen, TX (6 miles from Mckinney, TX)
- 2 days ago
- Allen, TX (6 miles from Mckinney, TX)
- 2 days ago
They are looking for team members with the following qualities- Reliable, dependable, and coachable Strong customer service skills Respectful and professional High business acumen and strong work ethic...
Clinical Research Customer Service Representative
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 2 days ago
Clinical Research Schedulers Needed in Richardson, TX! Great Opportunity to get a foot into Clinical Research Administration! Description: Recruit patients for Clinical Research Studies Send cold...
Clinical Research Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
Clinical Research Customer Service Representatives Needed near Plano, TX! Great Opportunity to get a foot into Clinical Research Administration!...
Customer Service Representative
- Richardson, TX (17 miles from Mckinney, TX)
- 2 days ago
- Richardson, TX (17 miles from Mckinney, TX)
- 2 days ago
Professional customer service skills....
Senior Client Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 2 days ago
Strong problem-solving skills with a focus on customer service and operational efficiency. Spanish-speaking proficiency is a plus....
Remote Bilingual Customer Service Representative
- Plano, TX (11 miles from Mckinney, TX)
- 3 days ago
- Plano, TX (11 miles from Mckinney, TX)
- 3 days ago
Administrative Customer Service Customer Service Representative Plano, TX Customer Service Representative, Plano, TX REMOTE BILINGUAL CUSTOMER SERVICE REPRESENTATIVE BCforward Plano, TX (Remote) Contractor...
Remote WorkRemote Customer Experience Associate 1
- Richardson, TX (16 miles from Mckinney, TX)
- 3 days ago
- Richardson, TX (16 miles from Mckinney, TX)
- 3 days ago
This position requires a high level of customer service, communication skills, enthusiasm, and the ability to problem solve....
Customer Service Representative
- Carrollton, TX (23 miles from Mckinney, TX)
- 4 days ago
- Carrollton, TX (23 miles from Mckinney, TX)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Demographic Data for Mckinney, TX
Moving to Mckinney, TX? Find some basic demographic data about Mckinney, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Mckinney, TX
Highest Education Level
Customer Services in Mckinney, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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