Customer Service Jobs in Plano, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Frisco, TX (11 miles from Plano, TX)
- moments ago
- Frisco, TX (11 miles from Plano, TX)
- moments ago
Role Description This is a full-time on-site role located in Frisco, TX for a Customer Service Representative....
Pharmacy Customer Service Associate
- Frisco, TX (11 miles from Plano, TX)
- 4 hours ago
- Frisco, TX (11 miles from Plano, TX)
- 4 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Morning Shift
- Dallas, TX (18 miles from Plano, TX)
- 4 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 4 hours ago
As the name suggests, your main priority is to provide great customer service....
Bilingual Customer Service Representative (Full Time) - Plano Op
- Plano, TX
- 4 hours ago
- Plano, TX
- 4 hours ago
Responsibilities: Provide thorough, friendly, and effective customer service to all customers in a timely and accurate manner....
Customer Service Representative
- Grand Prairie, TX (24 miles from Plano, TX)
- 5 hours ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 5 hours ago
Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities....
Customer Service Representative Job Flower Mound, TX
- Flower Mound, TX (22 miles from Plano, TX)
- 9 hours ago
- Flower Mound, TX (22 miles from Plano, TX)
- 9 hours ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Care Representative - IM
- Dallas, TX (18 miles from Plano, TX)
- 9 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 9 hours ago
Utilize Zoom to provide efficient face-to-face customer service. Provide valuable feedback to the Product team based on client interactions....
Loss Prevention Customer Service Associate 2
- Dallas, TX (18 miles from Plano, TX)
- 16 hours ago
- Dallas, TX (18 miles from Plano, TX)
- 16 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Lewisville, TX (22 miles from Plano, TX)
- 17 hours ago
- Lewisville, TX (22 miles from Plano, TX)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative DANCO
- Irving, TX (20 miles from Plano, TX)
- 1 day ago
- Irving, TX (20 miles from Plano, TX)
- 1 day ago
Customer Service Representative NCH is currently looking for a skillful Customer Service Representative to support our overall business strategy....
Customer Service Representative
- Lewisville, TX (22 miles from Plano, TX)
- 1 day ago
- Lewisville, TX (22 miles from Plano, TX)
- 1 day ago
Service Center Lewisville JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
Senior Teller/Customer Service Representative
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
- Dallas, TX (18 miles from Plano, TX)
- 1 day ago
The Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting...
Customer Service Representative Job
- Flower Mound, TX (22 miles from Plano, TX)
- 1 day ago
- Flower Mound, TX (22 miles from Plano, TX)
- 1 day ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Care Representative III
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
- Grand Prairie, TX (24 miles from Plano, TX)
- 1 day ago
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Customer Service Representative
- Euless, TX (24 miles from Plano, TX)
- 1 day ago
- Euless, TX (24 miles from Plano, TX)
- 1 day ago
Perform other related duties as assigned Qualifications Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational skills....
Demographic Data for Plano, TX
Moving to Plano, TX? Find some basic demographic data about Plano, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Plano, TX
Highest Education Level
Customer Services in Plano, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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