Customer Service Jobs in Richardson, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Rockwall, TX (19 miles from Richardson, TX)
- 2 hours ago
- Rockwall, TX (19 miles from Richardson, TX)
- 2 hours ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Rowlett, TX (11 miles from Richardson, TX)
- 13 hours ago
- Rowlett, TX (11 miles from Richardson, TX)
- 13 hours ago
As the name suggests, your main priority is to provide great customer service....
- Dallas, TX (12 miles from Richardson, TX)
- 13 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 13 hours ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....
Customer Service Representative and Valet
- Grapevine, TX (19 miles from Richardson, TX)
- 14 hours ago
- Grapevine, TX (19 miles from Richardson, TX)
- 14 hours ago
Customer Service Representative and Valet About Sewell: Sewell Automotive Companies is a family-owned business founded in 1911....
Retail Customer Service Supervisor
- Frisco, TX (16 miles from Richardson, TX)
- 22 hours ago
- Frisco, TX (16 miles from Richardson, TX)
- 22 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Amazon Locker+ Customer Service Associate
- Dallas, TX (12 miles from Richardson, TX)
- 23 hours ago
- Dallas, TX (12 miles from Richardson, TX)
- 23 hours ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Customer Service Representative - FT
- DFW Airport, TX (18 miles from Richardson, TX)
- 1 day ago
- DFW Airport, TX (18 miles from Richardson, TX)
- 1 day ago
service....
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Insurance office hiring customer service agent. Will train. Experience insurance agents also welcome....
Client Service Representative, National Accounts
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Pharmacy Customer Service Associate
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
- Dallas, TX (12 miles from Richardson, TX)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Part-Time Remote Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....
Remote WorkVeterinary Client Service Representative
- Garland, TX (7 miles from Richardson, TX)
- 2 days ago
- Garland, TX (7 miles from Richardson, TX)
- 2 days ago
We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....
Customer Service Associate - Dinner/Close Shift
- Murphy, TX (7 miles from Richardson, TX)
- 2 days ago
- Murphy, TX (7 miles from Richardson, TX)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Pharmacy Customer Service Representative
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
- Dallas, TX (12 miles from Richardson, TX)
- 2 days ago
ABOUT THE ROLE: We're looking for a Pharmacy Customer Service Representative who is motivated by our mission to unlock transformational healthcare outcomes....
Customer Service Associate - Temporary
- Little Elm, TX (18 miles from Richardson, TX)
- 2 days ago
- Little Elm, TX (18 miles from Richardson, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Demographic Data for Richardson, TX
Moving to Richardson, TX? Find some basic demographic data about Richardson, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Richardson, TX
Highest Education Level
Customer Services in Richardson, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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