Customer Service Jobs in Rockwall, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Associate Gold Customer Service Representative Bilingual Spanish & English
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 9 days ago
- Liberty Mutual Insurance
- Plano, TX (22 miles from Rockwall, TX)
- 9 days ago
A minimum of 6 months related work experience is required with customer service experience preferred....
Customer Service Representative - Team Lead
- Dallas, TX (22 miles from Rockwall, TX)
- 22 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 22 hours ago
Quality Location: Dallas, Texas Hours: 1st Shift Full Time/Benefit Eligible In this role, you will: Support the Customer Service Supervisor with departmental goals and objectives, including training...
Customer Service Representative (Hiring Immediately)
- Dallas, TX (22 miles from Rockwall, TX)
- 4 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 4 days ago
We are looking for customer service agents to join our rapidly growing team!...
Customer Service Representative (Nights)
- Dallas, TX (22 miles from Rockwall, TX)
- 4 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 4 days ago
We are looking for customer service agents to join our rapidly growing team on the night shift!...
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Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 20 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 20 days ago
This position supports customer service, technical support, and customer sales interactions....
Customer Service Agent (Weekend)
- Dallas, TX (22 miles from Rockwall, TX)
- 20 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 20 days ago
We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....
Full-Time Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 90+ days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 90+ days ago
We are looking for customer service representatives to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector support...
Customer Service Representative (Bilingual)
- Dallas, TX (22 miles from Rockwall, TX)
- 1 hour ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 hour ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Veterinary Client Service Representative
- McKinney, TX (23 miles from Rockwall, TX)
- 1 hour ago
- McKinney, TX (23 miles from Rockwall, TX)
- 1 hour ago
Customer service experience and 1 year experience in veterinary medicine are highly preferred Great communication skills - Team oriented with an ability to collaborate and support each other Outstanding...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Dallas, TX (22 miles from Rockwall, TX)
- 7 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 7 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Retail Customer Service Associate
- Allen, TX (18 miles from Rockwall, TX)
- 10 hours ago
- Allen, TX (18 miles from Rockwall, TX)
- 10 hours ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative (Float)
- Allen, TX (18 miles from Rockwall, TX)
- 22 hours ago
- Allen, TX (18 miles from Rockwall, TX)
- 22 hours ago
The Customer Service Representative (CSR) (Float) involves floating or traveling to different branch locations. ESSENTIAL DUTIES AND RESPONSIBILITIES 1....
- Garland, TX (12 miles from Rockwall, TX)
- 22 hours ago
- Garland, TX (12 miles from Rockwall, TX)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Plano, TX (22 miles from Rockwall, TX)
- 22 hours ago
- Plano, TX (22 miles from Rockwall, TX)
- 22 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Assistance Representative - DFW Airport
- Dallas, TX (22 miles from Rockwall, TX)
- 23 hours ago
- Dallas, TX (22 miles from Rockwall, TX)
- 23 hours ago
Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions,...
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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