Customer Service Jobs in Rockwall, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Bilingual)
- Mesquite, TX (13 miles from Rockwall, TX)
- 3 days ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 3 days ago
As a Customer Service Representative, youll play a pivotal role in our fast-paced environment by building connections with our diverse customer base, ensuring seamless transactions and exceptional in-store...
Customer Experience Associate III
- Plano, TX (22 miles from Rockwall, TX)
- 7 hours ago
- Plano, TX (22 miles from Rockwall, TX)
- 7 hours ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Lead Retail Customer Service Associate
- Allen, TX (18 miles from Rockwall, TX)
- 11 hours ago
- Allen, TX (18 miles from Rockwall, TX)
- 11 hours ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Customer Service Representative
- McKinney, TX (23 miles from Rockwall, TX)
- 21 hours ago
- McKinney, TX (23 miles from Rockwall, TX)
- 21 hours ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
/23200/16829e2a-2dd1-4ebb-be91-cf4b27dc8d94.png&z=8&s=RTL&ih_t=5%2F24%2F2025+6%3A23%3A35+PM&utm_medium=internal%20referrer&utm_campaign=internal-ihire-formatting&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative (CSR)
- McKinney, TX (23 miles from Rockwall, TX)
- 1 day ago
- McKinney, TX (23 miles from Rockwall, TX)
- 1 day ago
We are seeking a Customer Service Representative to join our team!...
Customer Service Associate - Temporary
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
service and/or healthcare setting Knowledge of customer service principles and practices Knowledge of call center telephony and technology Ability to quickly assess a request, use electronic and paper...
Bilingual Customer Service Agent (Tolling)
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
We are looking for customer service agents to support inbound customer service programs....
Bilingual Inbound Customer Service Representative (Tolling)
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
We are looking for Customer Service Representatives to support inbound customer service....
Evening Customer Assistance Representative - DAL Airport
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
- Dallas, TX (22 miles from Rockwall, TX)
- 1 day ago
Responsibilities Meet and greet customers in a professional, friendly, and timely manner Provide superior, efficient customer service by understanding and communicating rental terms and conditions,...
- Richardson, TX (19 miles from Rockwall, TX)
- 2 days ago
- Richardson, TX (19 miles from Rockwall, TX)
- 2 days ago
Salary Confidential Position range in Dallas County $30k - $48k Per Year Customer Service Associate Synergy Micro Solutions Occupation: Customer Service Representatives Location: Richardson, TX - 75081...
Customer Service Agent - $18.00
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
- Dallas, TX (22 miles from Rockwall, TX)
- 2 days ago
As a Customer Service Agent, youll be a vital part of our team, acting as a Key Company Promoter and the face of our brand....
Pharmacy Customer Service Associate
- Mesquite, TX (13 miles from Rockwall, TX)
- 2 days ago
- Mesquite, TX (13 miles from Rockwall, TX)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bilingual
- Fate, TX (5 miles from Rockwall, TX)
- 2 days ago
- Fate, TX (5 miles from Rockwall, TX)
- 2 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Princeton, TX (19 miles from Rockwall, TX)
- 2 days ago
- Princeton, TX (19 miles from Rockwall, TX)
- 2 days ago
Bilingual Customer Service Representative Pay from $25 to $29 per hour with significant growth and earning potential!...
Demographic Data for Rockwall, TX
Moving to Rockwall, TX? Find some basic demographic data about Rockwall, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Rockwall, TX
Highest Education Level
Customer Services in Rockwall, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »