Customer Service Jobs in Round Rock, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 76 Jobs

Customer Service Representative (Bilingual)

  • Round Rock, TX
  • 8 days ago
  • Round Rock, TX
  • 8 days ago

As a Customer Service Representative (Bilingual), you will use your love for business, people, and the community coupled with your passion for customer service to build relationships....

Customer Service Agent - $,1000 Sign-on bonus

  • Austin, TX (22 miles from Round Rock, TX)
  • 9 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 9 hours ago

We're looking for a Customer Service Return Agent to join our team and become a key Company Promoter at our location....

Customer Support Associate (Paid Training)

  • Austin, TX (22 miles from Round Rock, TX)
  • 9 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 9 hours ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Customer Service Agent

  • Austin, TX (22 miles from Round Rock, TX)
  • 17 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 17 hours ago

$17.50/Hourly We're seeking individuals with vibrant personalities who love interacting with people. As a Ready Line or Return Agent, you'll be a vital part of our team, acting as a Key Company...

Veterinary Client Service Representative

  • Austin, TX (22 miles from Round Rock, TX)
  • 18 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 18 hours ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Retail Customer Service Associate

  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 20 hours ago
  • Cedar Park, TX (10 miles from Round Rock, TX)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Lead Retail Customer Service Associate

  • Austin, TX (22 miles from Round Rock, TX)
  • 20 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 20 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Bilingual Spanish Inbound Customer Service Agent - Consumer Relations (Remote)

  • Austin, TX (22 miles from Round Rock, TX)
  • 20 hours ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 20 hours ago

(ASI) has been providing excellent customer service to GE Appliances consumers by resolving their questions or concerns about GE Appliances....

Remote Work

Bilingual Customer Service Associate

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

A Certified & Established Insurance Agency is looking for a customer service representative for our North Austin office, the candidate has to be Bilingual, Reliable, Responsible, Professional, Customer...

Action Pack Dog Center Customer Service Representative

  • Round Rock, TX
  • 1 day ago
  • Round Rock, TX
  • 1 day ago

We are looking to add a Customer Service Representative to our team at Action Pack Dog Center in Round Rock!...

Customer Service Associate

  • Leander, TX (15 miles from Round Rock, TX)
  • 1 day ago
  • Leander, TX (15 miles from Round Rock, TX)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

OAG - Constituent Affairs Customer Service Representative I 25-0394

  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 1 day ago

The Customer Service Representative will respond to main OAG switchboard, mail tracking, routing agency correspondence and filing....

Technical Customer Service Representative - Remote

  • Austin, TX (22 miles from Round Rock, TX)
  • 2 days ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 2 days ago

BigCommerce, named a "Best Place to Work" in Austin, is seeking a Technical Customer Service Representative for our Customer Success Services (CSS) Team....

Remote Work

Constituent Service Representative (Customer Service Representative III) 2025-34

  • Austin, TX (22 miles from Round Rock, TX)
  • 3 days ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 3 days ago

Maintains a positive, customer service attitude and possesses the ability to consistently exercise tact and courtesy....

TxDMV - Customer Service Representative (Remote)

  • Austin, TX (22 miles from Round Rock, TX)
  • 4 days ago
  • Austin, TX (22 miles from Round Rock, TX)
  • 4 days ago

We are a dynamic state agency dedicated to customer service, consumer protection and the success of motor vehicle-related industries.Your job will be to provide customer service to the citizens of Texas...

Remote Work

Demographic Data for Round Rock, TX

Moving to Round Rock, TX? Find some basic demographic data about Round Rock, TX below.

Local
National
179,367
4,000
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Alison
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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Title Synonyms

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Salary for Customer Service Jobs in Round Rock, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Round Rock, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Round Rock, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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