Customer Service Jobs in San Antonio, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 82 Jobs

Customer Service Representative - Labs (on-site)

  • San Antonio, TX
  • 30+ days ago
  • San Antonio, TX
  • 30+ days ago

We are currently looking for a Customer Service Representative to join our growing team!...

Toc Customer Service Representative

  • San Antonio, TX
  • 3 hours ago
  • San Antonio, TX
  • 3 hours ago

Two plus years customer service experience required Prior lead experience preferred One year experience using contact center software (i.e. ServiceNow; Salesforce; 3CL; Nice, etc.)....

Customer Service Agent

  • San Antonio, TX
  • 7 hours ago
  • San Antonio, TX
  • 7 hours ago

If you feel you have what it takes to be a good customer service agent, and are interested in learning more about this opportunity - Call ... and let them know you are interested in the customer service...

Customer Service Representative, Medicare Pharmacy

  • San Antonio, TX
  • 20 hours ago
  • San Antonio, TX
  • 20 hours ago

JOB QUALIFICATIONS Required Education High School Diploma or GED equivalent Required Experience 1-3 years of call center or customer service experience Preferred Education Associate degree Preferred...

Associate Customer Service Representative - Credit Cards

  • San Antonio, TX
  • 21 hours ago
  • San Antonio, TX
  • 21 hours ago

About this role: Wells Fargo is seeking an Associate Customer Service Representative in Consumer Lending....

Customer Service Representative

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

High School diploma or equivalent required. 2 years experience in a contact center or other fast-paced customer service environment required....

Remote Work

Customer Service Representative Evenings

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

what it means to be a global leader in customer service and experience one interaction at a time....

Customer Service Representative

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Title : Customer Service Location : San Antonio, TX Job Type: Contract Compensation: $18+/hr....

Airport Customer Service Agent (VIVA)-SAT/RR

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Agent Remote

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Customer Service Agent Remote Shavano Family Practice San Antonio Shavano Family Practice is seeking a motivated and enthusiastic Customer Service Agent Intern to join our team....

Remote Work

Customer Service Associate

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Retail Customer Service Specialist (full-time)

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

service experience....

Customer Service Representative (Part-Time)

  • San Antonio, TX
  • 1 day ago
  • San Antonio, TX
  • 1 day ago

Abide by all Customer Service Goals as set by the Manager of the department....

Customer Support Associate (Paid Training)

  • San Antonio, TX
  • 2 days ago
  • San Antonio, TX
  • 2 days ago

Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%....

Remote Customer Service Representative

  • San Antonio, TX
  • 3 days ago
  • San Antonio, TX
  • 3 days ago

This skill is found in 79.4% of Customer Service Representative job postings on Indeed....

Remote Work

Demographic Data for San Antonio, TX

Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.


Local
National
1,827,900
35,859
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in San Antonio, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in San Antonio, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in San Antonio, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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