Customer Service Jobs in Southlake, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 221 Jobs

Customer Service Associate

  • Dallas, TX (23 miles from Southlake, TX)
  • 6 hours ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 6 hours ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Customer Service Representative

  • Arlington, TX (22 miles from Southlake, TX)
  • 6 hours ago
  • Arlington, TX (22 miles from Southlake, TX)
  • 6 hours ago

Performs a range of administrative and customer service tasks, providing valuable support to the hospital....

Customer Service Representative and Valet

  • Grapevine, TX (4 miles from Southlake, TX)
  • 6 hours ago
  • Grapevine, TX (4 miles from Southlake, TX)
  • 6 hours ago

Customer Service Representative and Valet About Sewell: Sewell Automotive Companies is a family-owned business founded in 1911....

Retail Customer Service Supervisor

  • Frisco, TX (23 miles from Southlake, TX)
  • 14 hours ago
  • Frisco, TX (23 miles from Southlake, TX)
  • 14 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Pharmacy Customer Service Associate

  • Trophy Club, TX (5 miles from Southlake, TX)
  • 15 hours ago
  • Trophy Club, TX (5 miles from Southlake, TX)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (23 miles from Southlake, TX)
  • 15 hours ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 15 hours ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Representative - FT

  • DFW Airport, TX (7 miles from Southlake, TX)
  • 16 hours ago
  • DFW Airport, TX (7 miles from Southlake, TX)
  • 16 hours ago

service....

Customer Service Agent

  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago

Insurance office hiring customer service agent. Will train. Experience insurance agents also welcome....

Client Service Representative, National Accounts

  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Customer Service Representative - English/Spanish

  • Fort Worth, TX (18 miles from Southlake, TX)
  • 1 day ago
  • Fort Worth, TX (18 miles from Southlake, TX)
  • 1 day ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Part-Time Remote Customer Service Representative

  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago
  • Dallas, TX (23 miles from Southlake, TX)
  • 1 day ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Customer Accounts Advisor

  • Arlington, TX (22 miles from Southlake, TX)
  • 1 day ago
  • Arlington, TX (22 miles from Southlake, TX)
  • 1 day ago

service....

Part-Time Customer Relations Specialist

  • Fort Worth, TX (18 miles from Southlake, TX)
  • 1 day ago
  • Fort Worth, TX (18 miles from Southlake, TX)
  • 1 day ago

Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....

Customer Service Representative, Full or Part Time

  • Northlake, TX (11 miles from Southlake, TX)
  • 2 days ago
  • Northlake, TX (11 miles from Southlake, TX)
  • 2 days ago

We want you to join our team as a Customer Service Representative....

Teller/Customer Service Representative

  • Fort Worth, TX (18 miles from Southlake, TX)
  • 2 days ago
  • Fort Worth, TX (18 miles from Southlake, TX)
  • 2 days ago

Minimum one year retail customer service or banking experience required. Excellent customer service skills....

Demographic Data for Southlake, TX

Moving to Southlake, TX? Find some basic demographic data about Southlake, TX below.


Local
National
31,924
2,166
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Southlake, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Southlake, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Southlake, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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