Customer Service Jobs in Sunnyvale, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 170 Jobs

Retail Customer Service Supervisor

  • Rockwall, TX (9 miles from Sunnyvale, TX)
  • 2 hours ago
  • Rockwall, TX (9 miles from Sunnyvale, TX)
  • 2 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Duncanville, TX (22 miles from Sunnyvale, TX)
  • 5 hours ago
  • Duncanville, TX (22 miles from Sunnyvale, TX)
  • 5 hours ago

Service Center Duncanville - North JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited...

Retail Customer Service Team Member-5

  • Irving, TX (22 miles from Sunnyvale, TX)
  • 5 hours ago
  • Irving, TX (22 miles from Sunnyvale, TX)
  • 5 hours ago

Store - Knoxville, TNDeliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience....

Retail Customer Service Cashier

  • Rockwall, TX (11 miles from Sunnyvale, TX)
  • 7 hours ago
  • Rockwall, TX (11 miles from Sunnyvale, TX)
  • 7 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Experience Associate

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 7 hours ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 7 hours ago

Ensure that each customer receives outstanding customer service by providing a customer-friendly environment which includes greeting and acknowledging every customer....

Retail Customer Service Cashier

  • Rockwall, TX (9 miles from Sunnyvale, TX)
  • 1 day ago
  • Rockwall, TX (9 miles from Sunnyvale, TX)
  • 1 day ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Client Service Representative

  • Desoto, TX (22 miles from Sunnyvale, TX)
  • 1 day ago
  • Desoto, TX (22 miles from Sunnyvale, TX)
  • 1 day ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Associate

  • Rowlett, TX (7 miles from Sunnyvale, TX)
  • 1 day ago
  • Rowlett, TX (7 miles from Sunnyvale, TX)
  • 1 day ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 1 day ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 1 day ago

The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion. Location: Dallas Fort Worth (DFW) International Airport. Dallas, TX....

Amazon Locker+ Customer Service Associate

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Customer Service Agent

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago

Insurance office hiring customer service agent. Will train. Experience insurance agents also welcome....

Client Service Representative, National Accounts

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

Pharmacy Customer Service Associate

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 2 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Part-Time Remote Customer Service Representative

  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 3 days ago
  • Dallas, TX (14 miles from Sunnyvale, TX)
  • 3 days ago

We are seeking part-time remote Customer Service Representatives! Critical Position Requirements: Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas....

Remote Work

Veterinary Client Service Representative

  • Garland, TX (10 miles from Sunnyvale, TX)
  • 3 days ago
  • Garland, TX (10 miles from Sunnyvale, TX)
  • 3 days ago

We strive to exceed expectations and sweep our clients off their feet with our superb customer service and tailored veterinary care....

Demographic Data for Sunnyvale, TX

Moving to Sunnyvale, TX? Find some basic demographic data about Sunnyvale, TX below.


Local
National
7,806
260
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

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Salary for Customer Service Jobs in Sunnyvale, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Sunnyvale, TX offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Sunnyvale, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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