Customer Service Jobs in Terrell, TX

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Senior Customer Service Representative

  • Forney, TX (9 miles from Terrell, TX)
  • 7 hours ago
  • Forney, TX (9 miles from Terrell, TX)
  • 7 hours ago

Were looking for Customer Service Professionals for our Dallas, TX office....

Customer Relations Associate

  • Garland, TX (22 miles from Terrell, TX)
  • 3 days ago
  • Garland, TX (22 miles from Terrell, TX)
  • 3 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Customer Service Representative

  • Mesquite, TX (19 miles from Terrell, TX)
  • 6 days ago
  • Mesquite, TX (19 miles from Terrell, TX)
  • 6 days ago

Additional relevant certifications or training in customer service is a plus. Experience: Prior experience in a customer service setting or restaurant setting is preferred but not required....

Customer Accounts Advisor

  • Mesquite, TX (19 miles from Terrell, TX)
  • 7 days ago
  • Mesquite, TX (19 miles from Terrell, TX)
  • 7 days ago

service....

Customer Service Representative

  • Terrell, TX
  • 7 days ago
  • Terrell, TX
  • 7 days ago

Whitmore is currently seeking a customer service representative to join our team at the Terrell, Texas facility. A great opportunity for a recent graduate!...

Customer Service Representative

  • Seagoville, TX (18 miles from Terrell, TX)
  • 8 days ago
  • Seagoville, TX (18 miles from Terrell, TX)
  • 8 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Wilmer, TX (24 miles from Terrell, TX)
  • 9 days ago
  • Wilmer, TX (24 miles from Terrell, TX)
  • 9 days ago

Wilmer TX, 75172 Role: Customer Service Representative (CSR) Shift & Schedule: 1st Shift Mon - Frid (8AM - 4PM) Reporting Supervisor: Frederick Floyd Role Purpose : Process orders and prepare correspondence...

Customer Service Representative 1st Shift

  • Wilmer, TX (24 miles from Terrell, TX)
  • 13 days ago
  • Wilmer, TX (24 miles from Terrell, TX)
  • 13 days ago

Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...

Customer Service Representative 2nd Shift

  • Wilmer, TX (24 miles from Terrell, TX)
  • 13 days ago
  • Wilmer, TX (24 miles from Terrell, TX)
  • 13 days ago

Position Overview: The Customer Service Representative is responsible for activities in the Welcome Center or Customer Service Office as the primary point of contact for all internal and external customer...

Veterinary Client Service Representative

  • Rowlett, TX (18 miles from Terrell, TX)
  • 13 days ago
  • Rowlett, TX (18 miles from Terrell, TX)
  • 13 days ago

Position at Rowlett Veterinary Clinic Veterinary Client Service Representative Rowlett Veterinary Clinic Rowlett, TX Rowlett Veterinary Clinic is hiring an experienced, Client Service...

Customer Service Representative - Store #1067

  • Forney, TX (9 miles from Terrell, TX)
  • 15 days ago
  • Forney, TX (9 miles from Terrell, TX)
  • 15 days ago

Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...

Customer Care Representative (CCR)

  • Mesquite, TX (19 miles from Terrell, TX)
  • 19 days ago
  • Mesquite, TX (19 miles from Terrell, TX)
  • 19 days ago

service experience Excellent verbal and written English language skills Computer literacy and ability to use spreadsheets and software with minimal supervision Strong customer service mindset High...

Customer Service Representative - Store #1063

  • Gun Barrel City, TX (24 miles from Terrell, TX)
  • 23 days ago
  • Gun Barrel City, TX (24 miles from Terrell, TX)
  • 23 days ago

Here's what we're looking for: A can-do attitude and customer service-driven personality. 6 months to 1-year prior customer service experience. Cash handling is a plus!...

Retail Customer Service Cashier

  • Rockwall, TX (10 miles from Terrell, TX)
  • 26 days ago
  • Rockwall, TX (10 miles from Terrell, TX)
  • 26 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Hutchins, TX (23 miles from Terrell, TX)
  • 30+ days ago
  • Hutchins, TX (23 miles from Terrell, TX)
  • 30+ days ago

Professional verbal and written communication Strong customer service advocacy and problem-solving skills...

Demographic Data for Terrell, TX

Moving to Terrell, TX? Find some basic demographic data about Terrell, TX below.


Local
National
34,184
747
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Terrell, TX

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Terrell, TX offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Terrell, TX
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »