Customer Service Jobs in Waco, TX
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
TPWD - Customer Service Representative I
- Moody, TX (22 miles from Waco, TX)
- 10 hours ago
- Moody, TX (22 miles from Waco, TX)
- 10 hours ago
I-V Navy RS, SN, YN, YNS, 741X Customer Service Representative I-V Coast Guard YN, PERS Customer Service Representative I-V Marine Corps 0100, 0111, 4133, 0170 Customer Service Representative I-V Air...
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
CUSTOMER SERVICE REPRESENTATIVE Job Code: 2025-CLWACOSU-001 Company: Texas Farm Bureau Casualty Insurance Company Location: Waco, TX Status: Full-time Job Responsibilities: This position is responsible...
- West, TX (15 miles from Waco, TX)
- 7 days ago
- West, TX (15 miles from Waco, TX)
- 7 days ago
service experience preferred + High School diploma or equivalent preferred + Excellent interpersonal and communication skills + High energy with the ability to effectively perform all functions of...
As our Customer Service Representative, youll work to help our patients check into the hospital....
Job Family: Customer Service...
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
Texas Ranger Hall of Fame Customer Service Representative-PT
- Waco, TX
- 13 days ago
- Waco, TX
- 13 days ago
and merchandise sales, in order to maintain positive customer service relations....
Customer service or call center experience is required. Proficient in use of Microsoft Office software required for this job. Any experience handling high volume of calls is preferred....
Customer Service Representative - Store #85 Waco, TX, USA Req #568 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #4 Waco, TX, USA Req #538 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #96 Waco, TX, USA Req #569 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #37 Waco, TX, USA Req #561 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #82 Waco, TX, USA Req #563 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives!...
Customer Service Representative - Store #83
- Woodway, TX (6 miles from Waco, TX)
- 13 days ago
- Woodway, TX (6 miles from Waco, TX)
- 13 days ago
Customer Service Representative - Store #83 Woodway, TX 76712, USA Req #552 Wednesday, March 19, 2025 CEFCO Convenience Stores is hiring both part-time and full-time Customer Service Representatives...
Demographic Data for Waco, TX
Moving to Waco, TX? Find some basic demographic data about Waco, TX below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waco, TX
Highest Education Level
Customer Services in Waco, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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