Customer Service Jobs in Cottonwood Heights, UT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 72 Jobs

Customer Service Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 6 hours ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 6 hours ago

About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....

Pharmacy Customer Service Associate

  • Orem, UT (21 miles from Cottonwood Heights, UT)
  • 19 hours ago
  • Orem, UT (21 miles from Cottonwood Heights, UT)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Insurance Customer Service Representative

  • Lehi, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago
  • Lehi, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago

Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....

Seasonal Customer Service Agent - Return Agent

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago

Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...

Home Improvement Customer Service Representative (Flex opportunity)

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 1 day ago

service skills Excellent verbal and written communication skills Strong attention to detail Additional Job Description Strongly preferred: One (1) year experience in customer service This position...

Customer Service Representative

  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 2 days ago
  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 2 days ago

Customer Service Representative Category: Clerical - Other Location: West Valley City, UT 84119 Pay: $20.00 Hourly Posted: 1 day ago Status: Open Description Customer Service Representative Customer...

Customer Service Representative

  • Taylorsville, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago
  • Taylorsville, UT (17 miles from Cottonwood Heights, UT)
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....

Senior Customer Service Representative - National Remote

  • Draper, UT (11 miles from Cottonwood Heights, UT)
  • 2 days ago
  • Draper, UT (11 miles from Cottonwood Heights, UT)
  • 2 days ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

  • Orem, UT (21 miles from Cottonwood Heights, UT)
  • 3 days ago
  • Orem, UT (21 miles from Cottonwood Heights, UT)
  • 3 days ago

Qualifications Strong background in Customer Service (+1 years) Goal-oriented and driven to succeed Task-driven and efficient, with strong background in making deadlines Adaptable and teachable, with...

Retail Customer Service

  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 3 days ago
  • West Valley City, UT (16 miles from Cottonwood Heights, UT)
  • 3 days ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago

This Customer Service Representative is responsible for establishing a full-relationship with customers....

Customer Service Associate - Morning Shift

  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 3 days ago
  • Sandy, UT (10 miles from Cottonwood Heights, UT)
  • 3 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Seasonal Customer Care Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 3 days ago

service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...

Remote Work

Customer Service Representative

  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 4 days ago
  • Salt Lake City, UT (17 miles from Cottonwood Heights, UT)
  • 4 days ago

Customer Service Representative 3.1 3.1 out of 5 stars Salt Lake City, UT 84104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...

Demographic Data for Cottonwood Heights, UT

Moving to Cottonwood Heights, UT? Find some basic demographic data about Cottonwood Heights, UT below.


Local
National
3,270,238
89,628

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cottonwood Heights, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cottonwood Heights, UT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cottonwood Heights, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »