Customer Service Jobs in Layton, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Bountiful, UT (14 miles from Layton, UT)
- 20 hours ago
- Bountiful, UT (14 miles from Layton, UT)
- 20 hours ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 21 hours ago
- Ogden, UT (11 miles from Layton, UT)
- 21 hours ago
This Customer Service Representative is responsible for establishing a full-relationship with customers....
Customer Service Representative
- Salt Lake City, UT (22 miles from Layton, UT)
- 1 day ago
- Salt Lake City, UT (22 miles from Layton, UT)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- Sunset, UT (10 miles from Layton, UT)
- 5 days ago
- Sunset, UT (10 miles from Layton, UT)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 5 days ago
- Ogden, UT (11 miles from Layton, UT)
- 5 days ago
Our client is looking to hire Customer Service Representatives to work remotely in Montana. You must physically live in Utah, Montana, Colorado, Wyoming....
Remote WorkAs our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Bountiful, UT (14 miles from Layton, UT)
- 17 days ago
- Bountiful, UT (14 miles from Layton, UT)
- 17 days ago
Experience in Excel, data entry, customer service, order processing, or medical coding is a plus, but we can train. Strong typing skills, grammar, and attention to detail....
Remote WorkRetail Customer Service Associate
- Ogden, UT (11 miles from Layton, UT)
- 18 days ago
- Ogden, UT (11 miles from Layton, UT)
- 18 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 19 days ago
- Ogden, UT (11 miles from Layton, UT)
- 19 days ago
Customer Service Representative (CSR) Were looking for a dedicated individual to join our team as a Customer Service Representative....
Full-Time Dispatcher/Customer Service Representative
- Ogden, UT (11 miles from Layton, UT)
- 20 days ago
- Ogden, UT (11 miles from Layton, UT)
- 20 days ago
service skills both verbal and written is a must Ability to negotiate with customers Be self-driven and motivated to work hard with limited supervision Must be a strategic thinker Have good problem...
Customer Service Associate - Dinner/Close Shift
- Riverdale, UT (5 miles from Layton, UT)
- 30+ days ago
- Riverdale, UT (5 miles from Layton, UT)
- 30+ days ago
As the name suggests, your main priority is to provide great customer service....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative
- Salt Lake City, UT (19 miles from Layton, UT)
- 26 days ago
- Salt Lake City, UT (19 miles from Layton, UT)
- 26 days ago
Basic Function HF Sinclair in Salt Lake City Utah is seeking a Customer Service Representative to answer a range of inquiries pertaining to gas station convenience stores and consumer concerns....
Retail Customer Service Associate
- Riverdale, UT (5 miles from Layton, UT)
- 30+ days ago
- Riverdale, UT (5 miles from Layton, UT)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4949 S 900 W, RIVERDALE, UT 84405...
Veterinary Client Service Representative/Kennel Technician
- Layton, UT
- 45+ days ago
- Layton, UT
- 45+ days ago
service skills Works well on a team Has excellent animal handling skills A desire to expand their knowledge Willing to help out wherever needed Kennel Tech duties: Needs to be good with both dogs and...
Demographic Data for Layton, UT
Moving to Layton, UT? Find some basic demographic data about Layton, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Layton, UT
Highest Education Level
Customer Services in Layton, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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