Customer Service Jobs in Provo, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

Customer Service Representative
- Multi-Color Corporation
- Provo, UT
- 14 days ago
- Multi-Color Corporation
- Provo, UT
- 14 days ago
The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....
Senior Customer Service Representative - National Remote
- Draper, UT (20 miles from Provo, UT)
- moments ago
- Draper, UT (20 miles from Provo, UT)
- moments ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote WorkCustomer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 5 hours ago
- Orem, UT (6 miles from Provo, UT)
- 5 hours ago
Qualifications Strong background in Customer Service (+1 years) Goal-oriented and driven to succeed Task-driven and efficient, with strong background in making deadlines Adaptable and teachable, with...
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
- Draper, UT (20 miles from Provo, UT)
- 2 days ago
Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....
Customer Service Representative
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
- Orem, UT (6 miles from Provo, UT)
- 3 days ago
PAY: $950.00 Weekly Pay (contract) COMPANY: RMD is a Utah-based, Family-Owned Business. Our product line has created such massive growth for our Orem branch, that we recently opened new branches...
Customer Service Representative
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...
Customer Service Associate - Temporary
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
- Lehi, UT (14 miles from Provo, UT)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
- Orem, UT (6 miles from Provo, UT)
- 5 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative (CSR) Starting Pay Range: $10-11/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...
Customer Service Representative
- Mapleton, UT (11 miles from Provo, UT)
- 7 days ago
- Mapleton, UT (11 miles from Provo, UT)
- 7 days ago
service experience....
Customer Service Representative.
- Riverton, UT (21 miles from Provo, UT)
- 8 days ago
- Riverton, UT (21 miles from Provo, UT)
- 8 days ago
Position: Customer Service Representative (CSR) Location: Draper Utah Are you a people person with a passion for delivering outstanding customer service?...
- Lindon, UT (8 miles from Provo, UT)
- 8 days ago
- Lindon, UT (8 miles from Provo, UT)
- 8 days ago
service Work in a fast-paced evolving startup environment Manage caseload and follow up with customers as required Help other areas of the organization when needed Manage performance to company set...
- Riverton, UT (21 miles from Provo, UT)
- 11 days ago
- Riverton, UT (21 miles from Provo, UT)
- 11 days ago
As the name suggests, your main priority is to provide great customer service....
- Draper, UT (20 miles from Provo, UT)
- 12 days ago
- Draper, UT (20 miles from Provo, UT)
- 12 days ago
service experience preferred • High School Diploma or equivalent...
Demographic Data for Provo, UT
Moving to Provo, UT? Find some basic demographic data about Provo, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Provo, UT
Highest Education Level
Customer Services in Provo, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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