Customer Service Jobs in Provo, UT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 28 Jobs

The Customer Service Team delivers MCC Label's World Class Service model by providing clear, concise, and timely information regarding our customers' purchase orders and shipments....

Senior Customer Service Representative - National Remote

  • Draper, UT (20 miles from Provo, UT)
  • moments ago
  • Draper, UT (20 miles from Provo, UT)
  • moments ago

At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....

Remote Work

Customer Service Representative

  • Orem, UT (6 miles from Provo, UT)
  • 5 hours ago
  • Orem, UT (6 miles from Provo, UT)
  • 5 hours ago

Qualifications Strong background in Customer Service (+1 years) Goal-oriented and driven to succeed Task-driven and efficient, with strong background in making deadlines Adaptable and teachable, with...

Part Time - Customer Service Representative/ Nelnet Bank

  • Draper, UT (20 miles from Provo, UT)
  • 2 days ago
  • Draper, UT (20 miles from Provo, UT)
  • 2 days ago

Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....

Customer Service Representative

  • Orem, UT (6 miles from Provo, UT)
  • 3 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 3 days ago

PAY: $950.00 Weekly Pay (contract) COMPANY: RMD is a Utah-based, Family-Owned Business. Our product line has created such massive growth for our Orem branch, that we recently opened new branches...

Customer Service Representative

  • Lehi, UT (14 miles from Provo, UT)
  • 4 days ago
  • Lehi, UT (14 miles from Provo, UT)
  • 4 days ago

We look for Members Advocates that are motivated by thoughtful perseverance to find solutions to complex issues in the health benefits industry and who will elevate our customer service to the next...

Customer Service Associate - Temporary

  • Lehi, UT (14 miles from Provo, UT)
  • 4 days ago
  • Lehi, UT (14 miles from Provo, UT)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate

  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative - Patient Registration

  • Provo, UT
  • 5 days ago
  • Provo, UT
  • 5 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Provo, UT
  • 7 days ago
  • Provo, UT
  • 7 days ago

Customer Service Representative (CSR) Starting Pay Range: $10-11/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...

Customer Service Representative

  • Mapleton, UT (11 miles from Provo, UT)
  • 7 days ago
  • Mapleton, UT (11 miles from Provo, UT)
  • 7 days ago

service experience....

Customer Service Representative.

  • Riverton, UT (21 miles from Provo, UT)
  • 8 days ago
  • Riverton, UT (21 miles from Provo, UT)
  • 8 days ago

Position: Customer Service Representative (CSR) Location: Draper Utah Are you a people person with a passion for delivering outstanding customer service?...

Customer Support Associate

  • Lindon, UT (8 miles from Provo, UT)
  • 8 days ago
  • Lindon, UT (8 miles from Provo, UT)
  • 8 days ago

service Work in a fast-paced evolving startup environment Manage caseload and follow up with customers as required Help other areas of the organization when needed Manage performance to company set...

Customer Service Associate

  • Riverton, UT (21 miles from Provo, UT)
  • 11 days ago
  • Riverton, UT (21 miles from Provo, UT)
  • 11 days ago

As the name suggests, your main priority is to provide great customer service....

Retail Customer Service II

  • Draper, UT (20 miles from Provo, UT)
  • 12 days ago
  • Draper, UT (20 miles from Provo, UT)
  • 12 days ago

service experience preferred • High School Diploma or equivalent...

Demographic Data for Provo, UT

Moving to Provo, UT? Find some basic demographic data about Provo, UT below.


Local
National
115,646
2,721
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Provo, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Provo, UT offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Provo, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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