Customer Service Jobs in Provo, UT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Orem, UT (6 miles from Provo, UT)
  • 17 hours ago
  • Orem, UT (6 miles from Provo, UT)
  • 17 hours ago

Chat Support Specialist Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference. As a Chat Support Specialist, you will play a crucial role in one of the...

Part Time - Customer Service Representative/ Nelnet Bank

  • Draper, UT (20 miles from Provo, UT)
  • 2 days ago
  • Draper, UT (20 miles from Provo, UT)
  • 2 days ago

Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....

Customer Service Associate - Healthcare

  • Orem, UT (6 miles from Provo, UT)
  • 4 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 4 days ago

We prioritize exceptional customer service, offering top-tier CX solutions through inbound calls....

Customer Service Representative (UT/SP)

  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience....

Remote Work

Customer Service Representative (Full Time)

  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 5 days ago

Job Description: Position Overview: As a Customer Service Representative specializing in solar, you will be the face of our company to customers seeking information about solar energy systems, installation...

Customer Service Representative

  • Riverton, UT (21 miles from Provo, UT)
  • 6 days ago
  • Riverton, UT (21 miles from Provo, UT)
  • 6 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Representative

  • Orem, UT (6 miles from Provo, UT)
  • 6 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 6 days ago

This Customer Service Representative is responsible for establishing a full-relationship with customers....

English-Speaking Customer Service Representative

  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 7 days ago
  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 7 days ago

Job Description: Provide the highest level of customer service to our customers and Wellness Advocates through phone, chat, email, and/or other contact types....

Customer Service Representative (UT/SP)

  • Draper, UT (20 miles from Provo, UT)
  • 7 days ago
  • Draper, UT (20 miles from Provo, UT)
  • 7 days ago

YOU ARE : A Customer Service rockstar who loves leading others to provide a world class customer experience....

Remote Work

Customer Service Associate - Temporary

  • Lehi, UT (14 miles from Provo, UT)
  • 7 days ago
  • Lehi, UT (14 miles from Provo, UT)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Client Service Representative

  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 7 days ago
  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 7 days ago

The CSR is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to...

Customer Service Representative - English/Spanish

  • Orem, UT (6 miles from Provo, UT)
  • 10 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 10 days ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Retail Customer Service Supervisor

  • Orem, UT (6 miles from Provo, UT)
  • 13 days ago
  • Orem, UT (6 miles from Provo, UT)
  • 13 days ago

Role models outstanding customer service....

Retail Customer Service Associate

  • Spanish Fork, UT (12 miles from Provo, UT)
  • 17 days ago
  • Spanish Fork, UT (12 miles from Provo, UT)
  • 17 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 30+ days ago
  • Pleasant Grove, UT (12 miles from Provo, UT)
  • 30+ days ago

service....

Remote Work

Demographic Data for Provo, UT

Moving to Provo, UT? Find some basic demographic data about Provo, UT below.


Local
National
115,646
2,721
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Provo, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Provo, UT offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Provo, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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