Customer Service Jobs in Salt Lake City, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Flex opportunity)
- Salt Lake City, UT
- 1 hour ago
- Salt Lake City, UT
- 1 hour ago
service skills Excellent verbal and written communication skills Strong attention to detail Strongly preferred: One (1) year experience in customer service This position is available onsite in Provo...
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 hours ago
- West Valley City, UT (1 mile from Salt Lake City, UT)
- 2 hours ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
This Customer Service Representative is responsible for establishing a full-relationship with customers....
Customer Service Associate - Morning Shift
- Sandy, UT (8 miles from Salt Lake City, UT)
- 5 hours ago
- Sandy, UT (8 miles from Salt Lake City, UT)
- 5 hours ago
As the name suggests, your main priority is to provide great customer service....
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Strong communication, organization, and customer service skills. Proficiency in Microsoft Office and ERP systems. Comfortable in both office and warehouse settings, with PPE....
Seasonal Customer Care Representative
- Salt Lake City, UT
- 18 hours ago
- Salt Lake City, UT
- 18 hours ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote Work- Bountiful, UT (19 miles from Salt Lake City, UT)
- 1 day ago
- Bountiful, UT (19 miles from Salt Lake City, UT)
- 1 day ago
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Service Representative 3.1 3.1 out of 5 stars Salt Lake City, UT 84104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Customer Service Representative
- Salt Lake City, UT (8 miles from Salt Lake City, UT)
- 1 day ago
- Salt Lake City, UT (8 miles from Salt Lake City, UT)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Customer Service Representative
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
- South Jordan, UT (6 miles from Salt Lake City, UT)
- 2 days ago
Deliver exceptional customer service, ensuring client satisfaction. Adapt to evolving priorities while collaborating with internal teams....
Customer Service Agent - SLC (Part-Time)
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....
Part Time - Customer Service Representative/ Nelnet Bank
- Draper, UT (13 miles from Salt Lake City, UT)
- 2 days ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 2 days ago
Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....
service and quality standards....
Overview Title: Customer Service Representative Location: West Valley City, Ut Compensation: $24/ Depending on Experience Altaview Concrete, a Summit Materials Company, is seeking a Customer Service...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Salt Lake City, UT
Highest Education Level
Customer Services in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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