Customer Service Jobs in Salt Lake City, UT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 66 Jobs

Customer Service Representative (Flex opportunity)

  • Salt Lake City, UT
  • 1 hour ago
  • Salt Lake City, UT
  • 1 hour ago

service skills Excellent verbal and written communication skills Strong attention to detail Strongly preferred: One (1) year experience in customer service This position is available onsite in Provo...

Retail Customer Service

  • West Valley City, UT (1 mile from Salt Lake City, UT)
  • 2 hours ago
  • West Valley City, UT (1 mile from Salt Lake City, UT)
  • 2 hours ago

Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...

Customer Service Representative

  • Salt Lake City, UT
  • 3 hours ago
  • Salt Lake City, UT
  • 3 hours ago

This Customer Service Representative is responsible for establishing a full-relationship with customers....

Customer Service Associate - Morning Shift

  • Sandy, UT (8 miles from Salt Lake City, UT)
  • 5 hours ago
  • Sandy, UT (8 miles from Salt Lake City, UT)
  • 5 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Salt Lake City, UT
  • 5 hours ago
  • Salt Lake City, UT
  • 5 hours ago

As our Customer Service Representative, you'll work to help our patients check into the hospital....

Customer Service Representative III

  • Salt Lake City, UT
  • 18 hours ago
  • Salt Lake City, UT
  • 18 hours ago

Strong communication, organization, and customer service skills. Proficiency in Microsoft Office and ERP systems. Comfortable in both office and warehouse settings, with PPE....

Seasonal Customer Care Representative

  • Salt Lake City, UT
  • 18 hours ago
  • Salt Lake City, UT
  • 18 hours ago

service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...

Remote Work

Customer Service Associate

  • Bountiful, UT (19 miles from Salt Lake City, UT)
  • 1 day ago
  • Bountiful, UT (19 miles from Salt Lake City, UT)
  • 1 day ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Customer Service Representative

  • Salt Lake City, UT
  • 1 day ago
  • Salt Lake City, UT
  • 1 day ago

Customer Service Representative 3.1 3.1 out of 5 stars Salt Lake City, UT 84104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...

Customer Service Representative

  • Salt Lake City, UT (8 miles from Salt Lake City, UT)
  • 1 day ago
  • Salt Lake City, UT (8 miles from Salt Lake City, UT)
  • 1 day ago

What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...

Customer Service Representative

  • South Jordan, UT (6 miles from Salt Lake City, UT)
  • 2 days ago
  • South Jordan, UT (6 miles from Salt Lake City, UT)
  • 2 days ago

Deliver exceptional customer service, ensuring client satisfaction. Adapt to evolving priorities while collaborating with internal teams....

Customer Service Agent - SLC (Part-Time)

  • Salt Lake City, UT
  • 2 days ago
  • Salt Lake City, UT
  • 2 days ago

Learn more about becoming a Customer Service Agent and the FAQs: careers.southwestair.com/customer-service-agents....

Part Time - Customer Service Representative/ Nelnet Bank

  • Draper, UT (13 miles from Salt Lake City, UT)
  • 2 days ago
  • Draper, UT (13 miles from Salt Lake City, UT)
  • 2 days ago

Customer Service focused 6. Computer skills and proficiency in Microsoft Office Suite of products 7....

Customer Service Agent II, APSC

  • Salt Lake City, UT
  • 2 days ago
  • Salt Lake City, UT
  • 2 days ago

service and quality standards....

Customer Service Representative

  • Salt Lake City, UT
  • 3 days ago
  • Salt Lake City, UT
  • 3 days ago

Overview Title: Customer Service Representative Location: West Valley City, Ut Compensation: $24/ Depending on Experience Altaview Concrete, a Summit Materials Company, is seeking a Customer Service...

Demographic Data for Salt Lake City, UT

Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.


Local
National
502,892
18,085
Large

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Salt Lake City, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Salt Lake City, UT offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Salt Lake City, UT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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