Customer Service Jobs in Salt Lake, UT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Saratoga Springs, UT (24 miles from Salt Lake, UT)
- 6 hours ago
- Saratoga Springs, UT (24 miles from Salt Lake, UT)
- 6 hours ago
Customer Service Representative (CSR) Starting Pay Range: $12/Hour Full Time/Part Time: Part Time Schedule: Nights and Weekends Benefits: We offer our Part-Time Team Members free bowling, free arcade...
Retail Customer Service Supervisor
- Taylorsville, UT (11 miles from Salt Lake, UT)
- 14 hours ago
- Taylorsville, UT (11 miles from Salt Lake, UT)
- 14 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 1 day ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 1 day ago
About this role: Wells Fargo is seeking a Customer Service Representative in our Investment Contact Center (ICC)....
Insurance Customer Service Representative
- Lehi, UT (24 miles from Salt Lake, UT)
- 2 days ago
- Lehi, UT (24 miles from Salt Lake, UT)
- 2 days ago
Entrata Software in Lehi, Utah is seeking an entry-level Insurance Customer Service Representative (CSR) to join our team....
Seasonal Customer Service Agent - Return Agent
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
Overview Get on the fast track to a more rewarding career with National Car Rental and Alamo Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee...
Home Improvement Customer Service Representative (Flex opportunity)
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 2 days ago
service skills Excellent verbal and written communication skills Strong attention to detail Additional Job Description Strongly preferred: One (1) year experience in customer service This position...
Customer Service Representative
- West Valley City, UT (9 miles from Salt Lake, UT)
- 3 days ago
- West Valley City, UT (9 miles from Salt Lake, UT)
- 3 days ago
Customer Service Representative Category: Clerical - Other Location: West Valley City, UT 84119 Pay: $20.00 Hourly Posted: 1 day ago Status: Open Description Customer Service Representative Customer...
Customer Service Representative
- Taylorsville, UT (11 miles from Salt Lake, UT)
- 3 days ago
- Taylorsville, UT (11 miles from Salt Lake, UT)
- 3 days ago
As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred....
Senior Customer Service Representative - National Remote
- Draper, UT (18 miles from Salt Lake, UT)
- 3 days ago
- Draper, UT (18 miles from Salt Lake, UT)
- 3 days ago
At the end, you’ll know you performed with integrity and delivered the best customer service experience making all your customers and team members feel better because they talked to you....
Remote Work- West Valley City, UT (9 miles from Salt Lake, UT)
- 4 days ago
- West Valley City, UT (9 miles from Salt Lake, UT)
- 4 days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Customer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
This Customer Service Representative is responsible for establishing a full-relationship with customers....
Customer Service Associate - Morning Shift
- Sandy, UT (12 miles from Salt Lake, UT)
- 4 days ago
- Sandy, UT (12 miles from Salt Lake, UT)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Seasonal Customer Care Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 4 days ago
service experience - Experience working in healthcare environment - Excellent communication skills (spoken and written) - Experience working in a customer service or call center - Experience working...
Remote WorkCustomer Service Representative
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 days ago
- Salt Lake City, UT (11 miles from Salt Lake, UT)
- 5 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Salt Lake City, UT 84104 What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service...
Demographic Data for Salt Lake, UT
Moving to Salt Lake, UT? Find some basic demographic data about Salt Lake, UT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Salt Lake, UT
Highest Education Level
Customer Services in Salt Lake, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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