Customer Service Jobs in Berlin, VT

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-6 of 6 Jobs

Customer Service Associate

  • Bristol, VT (22 miles from Berlin, VT)
  • 3 days ago
  • Bristol, VT (22 miles from Berlin, VT)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Montpelier, VT (2 miles from Berlin, VT)
  • 3 days ago
  • Montpelier, VT (2 miles from Berlin, VT)
  • 3 days ago

A Day in the Life: Our sales and store support teams, also known as clerks in the grocery world, play an important part in ensuring our stores are clean, organized, and shoppable so that our...

Customer Service Representative - Bilingual - Spanish

  • Montpelier, VT (2 miles from Berlin, VT)
  • 9 days ago
  • Montpelier, VT (2 miles from Berlin, VT)
  • 9 days ago

Customer Service Representative at National Life Group - Spanish Speaking Starting rate is $24/hr with additional pay for relevant skills and experience....

Customer Service Representative

  • Washington, VT (17 miles from Berlin, VT)
  • 18 days ago
  • Washington, VT (17 miles from Berlin, VT)
  • 18 days ago

The perfect Automotive Enthusiast Advisor aspires to be a fantastic advocate for our members, delivers superior customer service and embraces our purpose and mission to Save Driving....

Remote Work

Unemployment Compensation Customer Service Representative I - Temporary

  • Montpelier, VT (2 miles from Berlin, VT)
  • 18 days ago
  • Montpelier, VT (2 miles from Berlin, VT)
  • 18 days ago

Overview The Vermont Department of Labor is looking for an experienced customer service representatives to join the Unemployment Insurance team!...

Customer Service Representative-Randolph, VT

  • Randolph, VT (21 miles from Berlin, VT)
  • 90+ days ago
  • Randolph, VT (21 miles from Berlin, VT)
  • 90+ days ago

An interest and experience in customer service and a working knowledge of Windows are essential for this position....

Demographic Data for Berlin, VT

Moving to Berlin, VT? Find some basic demographic data about Berlin, VT below.


Local
National
643,077
20,393

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Berlin, VT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berlin, VT offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berlin, VT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »