Customer Service Jobs in Montpelier, VT
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
CSB - Customer Service Representative - Cigna Healthcare
- Washington, VT (15 miles from Montpelier, VT)
- 16 hours ago
- Washington, VT (15 miles from Montpelier, VT)
- 16 hours ago
experience in customer service required Ability to handle complex customer issues in a professional and calm manner Home high speed internet, with 25 mbps and up is required....
Customer Service Representative - Call Center (Berlin)
- Berlin, VT (2 miles from Montpelier, VT)
- 18 hours ago
- Berlin, VT (2 miles from Montpelier, VT)
- 18 hours ago
Description and Essential Functions Responsible for customer service to Broker Services clients: Answers phone calls and books rides in accordance with demand response programs, including Medicaid NEMT...
Customer Success Representative (Spanish Bilingual)
- Montpelier, VT
- 5 days ago
- Montpelier, VT
- 5 days ago
Pearson Customer Success Representative (Spanish Bilingual) in Montpelier , Vermont Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to...
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Montpelier, VT
- 9 days ago
- Montpelier, VT
- 9 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkWorks independently of support from a senior customer service representative, frequently utilizing the knowledge center, answering customer inquiries....
EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...
Topcon Positioning Group is headquartered in Livermore, California, USA (topconpositioning.com). We design, manufacture and distribute productivity tools for developing a brighter future. Whether...
Technical Support / Customer Service Representative (Remote)
- Montpelier, VT
- 24 days ago
- Montpelier, VT
- 24 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote Work- Morrisville, VT (19 miles from Montpelier, VT)
- 28 days ago
- Morrisville, VT (19 miles from Montpelier, VT)
- 28 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Remote WorkCustomer Service Representative-Randolph, VT
- Randolph, VT (20 miles from Montpelier, VT)
- 60+ days ago
- Randolph, VT (20 miles from Montpelier, VT)
- 60+ days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Customer Service Representative - Remote
- Washington, VT (15 miles from Montpelier, VT)
- 60+ days ago
- Washington, VT (15 miles from Montpelier, VT)
- 60+ days ago
If so, Cigna Healthcare, a division of The Cigna Group, is hiring customer service representatives like you to join our US Medical team....
Remote Work- Stowe, VT (16 miles from Montpelier, VT)
- 60+ days ago
- Stowe, VT (16 miles from Montpelier, VT)
- 60+ days ago
A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you...
Demographic Data for Montpelier, VT
Moving to Montpelier, VT? Find some basic demographic data about Montpelier, VT below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Montpelier, VT
Highest Education Level
Customer Services in Montpelier, VT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »