Customer Service Jobs in Virginia
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Were looking for Customer Service Professionals for our Virginia Beach, VA office....
Bilingual Customer Accounts Advisor
- Charlottesville, VA
- 30+ days ago
- Charlottesville, VA
- 30+ days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Responsibilities Respond to customer inquiries and provide information about products, services, and billing in a sales setting. Maintain accurate and detailed customer records and interactions....
Customer Service Representative (Loan Consultant I)
- Woodbridge, VA
- 6 hours ago
- Woodbridge, VA
- 6 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Our Customer Service Representative position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Fairfax, VA
- 14 hours ago
- Fairfax, VA
- 14 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...
Customer Experience Associate-Outdoor Living/ Toys
- Fort Belvoir, VA
- 15 hours ago
- Fort Belvoir, VA
- 15 hours ago
H-... Customer Experience Associate-Outdoor Living/ Toys United States - Virginia - Fort Belvoir Intermittent Job Description Responsible for driving the customer experience through proactive and...
Customer Experience Associate-Clothing Department
- Fort Belvoir, VA
- 15 hours ago
- Fort Belvoir, VA
- 15 hours ago
H-... Customer Experience Associate-Clothing Department United States - Virginia - Fort Belvoir Intermittent Job Description As a Customer Experience Expert in Apparel & Accessories, your eye for...
At least 3 years of Customer Service experience. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr....
Service Center Harrisonburg JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Researches and analyzes data to address operational challenges and customer service issues. Resolves & solutions communication issues or variances found in production....
Demographic Data for Virginia
Moving to Virginia? Find some basic demographic data about Virginia below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Virginia
Highest Education Level
Customer Services in Virginia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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