Customer Service Jobs in Washington

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 214 Jobs

Ramp & Customer Service Agent

  • Bellingham, WA
  • 4 hours ago
  • Bellingham, WA
  • 4 hours ago

Preferred: A minimum of 1 year of customer service or community service experience....

Gentle Dental

Customer Service Representative

At Gentle Dental, our Customer Service Representatives manage patients full cycle from clinical diagnosis to treatment acceptance....

Claims Customer Service Representative

  • Liberty Lake, WA
  • 8 hours ago
  • Liberty Lake, WA
  • 8 hours ago

Claims Customer Service Representative Location: Liberty Lake, WA, United States Date Posted: Mar 10, 2025 Description Claims Customer Service Representative 24081 East Mission Avenue Liberty Lake,...

Customer Care Representative

  • Tacoma, WA
  • 8 hours ago
  • Tacoma, WA
  • 8 hours ago

Experience and Qualifications High school diploma or GED required. 1-3 years of customer service experience, preferably in the telecommunications or broadband industry....

Customer Service Representative

  • Davenport, WA
  • 8 hours ago
  • Davenport, WA
  • 8 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Bilingual Customer Service Representative

  • Richland, WA
  • 10 hours ago
  • Richland, WA
  • 10 hours ago

At least 1 year of customer service experience. Courtesy, tact, and diplomacy when interacting with members, peers, and staff....

C Store Customer Service Associate

  • Kettle Falls, WA
  • 12 hours ago
  • Kettle Falls, WA
  • 12 hours ago

Essential Functions: Customer Service: Arrives at assigned work location displaying a positive attitude, wearing company approved uniforms, and ready to provide outstanding customer service....

Customer Care Representative - Dental

  • Ephrata, WA
  • 12 hours ago
  • Ephrata, WA
  • 12 hours ago

MLCHC is looking for an energetic, experienced Customer Care Representative to join our Ephrata Dental team! As a team player, you will be responsible for supporting the Dental Department by...

Customer Service Representative

  • Kenmore, WA
  • 22 hours ago
  • Kenmore, WA
  • 22 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Kent, WA
  • 22 hours ago
  • Kent, WA
  • 22 hours ago

Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs....

Customer Service Associate - Temporary

  • Richland, WA
  • 22 hours ago
  • Richland, WA
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Kirkland, WA
  • 22 hours ago
  • Kirkland, WA
  • 22 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Moses Lake, WA
  • 23 hours ago
  • Moses Lake, WA
  • 23 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative (Health Navigator)

  • Seattle, WA
  • 1 day ago
  • Seattle, WA
  • 1 day ago

Ability to complete training as a Customer Service Representative with Moda Health....

Customer Service Representative - UniFirst

  • Marysville, WA
  • 1 day ago
  • Marysville, WA
  • 1 day ago

UniFirst is seeking a dedicated Customer Service Representative to join our team....

Demographic Data for Washington

Moving to Washington? Find some basic demographic data about Washington below.


Local
National
7,705,271
197,951

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Washington

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Washington offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Washington
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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