Customer Service Jobs in Berkeley Springs, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Capon Bridge, WV (24 miles from Berkeley Springs, WV)
- 13 hours ago
- Capon Bridge, WV (24 miles from Berkeley Springs, WV)
- 13 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
152 - Falling Waters - Customer Service Representative
- Falling Waters, WV (17 miles from Berkeley Springs, WV)
- 6 days ago
- Falling Waters, WV (17 miles from Berkeley Springs, WV)
- 6 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
Retail Customer Service Specialist
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 14 days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 14 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 14 days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 14 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Dulles, Virginia, United States Of America Views:0 Duties will include but are not limited to, checking stock on...
Customer Service Representative - FT
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 28 days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 28 days ago
service....
- Martinsburg, WV (14 miles from Berkeley Springs, WV)
- 30+ days ago
- Martinsburg, WV (14 miles from Berkeley Springs, WV)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Associate- Overnight Shift
- Martinsburg, WV (14 miles from Berkeley Springs, WV)
- 30+ days ago
- Martinsburg, WV (14 miles from Berkeley Springs, WV)
- 30+ days ago
areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Service Representative - Inbound Call Center
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 30+ days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 30+ days ago
Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction....
Airport- Customer Service Agent-IAD
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 45+ days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 45+ days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 90+ days ago
- Dulles, VA (24 miles from Berkeley Springs, WV)
- 90+ days ago
JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...
Demographic Data for Berkeley Springs, WV
Moving to Berkeley Springs, WV? Find some basic demographic data about Berkeley Springs, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berkeley Springs, WV
Highest Education Level
Customer Services in Berkeley Springs, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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