Customer Service Jobs in Berkeley Springs, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative

  • Capon Bridge, WV (24 miles from Berkeley Springs, WV)
  • 13 hours ago
  • Capon Bridge, WV (24 miles from Berkeley Springs, WV)
  • 13 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate

  • Berkeley Springs, WV
  • 2 days ago
  • Berkeley Springs, WV
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

152 - Falling Waters - Customer Service Representative

  • Falling Waters, WV (17 miles from Berkeley Springs, WV)
  • 6 days ago
  • Falling Waters, WV (17 miles from Berkeley Springs, WV)
  • 6 days ago

Experience: A minimum of two (2) years customer service experience in related positions normally required.,....

Retail Customer Service Specialist

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 14 days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 14 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Customer Service Representative

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 14 days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 14 days ago

Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Dulles, Virginia, United States Of America Views:0 Duties will include but are not limited to, checking stock on...

Customer Service Representative - FT

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 28 days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 28 days ago

service....

Customer Service Associate

  • Martinsburg, WV (14 miles from Berkeley Springs, WV)
  • 30+ days ago
  • Martinsburg, WV (14 miles from Berkeley Springs, WV)
  • 30+ days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate- Overnight Shift

  • Martinsburg, WV (14 miles from Berkeley Springs, WV)
  • 30+ days ago
  • Martinsburg, WV (14 miles from Berkeley Springs, WV)
  • 30+ days ago

areas of the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Representative - Inbound Call Center

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 30+ days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 30+ days ago

Service/Accounting skills involving problem solving and ability to react quickly and professionally ensuring client satisfaction....

Airport- Customer Service Agent-IAD

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 45+ days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 45+ days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Agent

  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 90+ days ago
  • Dulles, VA (24 miles from Berkeley Springs, WV)
  • 90+ days ago

JOB TITLE: Airport Customer Service Agent – customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...

Demographic Data for Berkeley Springs, WV

Moving to Berkeley Springs, WV? Find some basic demographic data about Berkeley Springs, WV below.


Local
National
12,367
206
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Berkeley Springs, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Berkeley Springs, WV offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Berkeley Springs, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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