Customer Service Jobs in Charles Town, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Inwood, WV (12 miles from Charles Town, WV)
- 1 day ago
- Inwood, WV (12 miles from Charles Town, WV)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Leesburg, VA (19 miles from Charles Town, WV)
- 3 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
- Dulles, VA (5 miles from Charles Town, WV)
- 3 days ago
At least 3 years of Customer Service experience. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr....
Entry Level Hybrid Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 3 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 3 days ago
service....
Entry Level Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
We're actively looking for Customer Service Representatives that will focus on consumer loans inquiry or account services....
Lead Customer Service Representative (Lead Receptionist)
- Leesburg, VA (19 miles from Charles Town, WV)
- 4 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 4 days ago
Overview Old Mill Veterinary Hospital is looking for a Lead Customer Service Representative to join our team!...
2nd Shift - Hybrid Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 4 days ago
service....
Distribution Customer Service Representative
- Winchester, VA (17 miles from Charles Town, WV)
- 5 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 5 days ago
Overview The Distribution Customer Service Representative carries out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt...
- Purcellville, VA (9 miles from Charles Town, WV)
- 6 days ago
- Purcellville, VA (9 miles from Charles Town, WV)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Aldie, VA (24 miles from Charles Town, WV)
- 10 days ago
- Aldie, VA (24 miles from Charles Town, WV)
- 10 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Amazon Locker+ Customer Service Associate
- Ashburn, VA (24 miles from Charles Town, WV)
- 12 days ago
- Ashburn, VA (24 miles from Charles Town, WV)
- 12 days ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Customer Service Representative
- Leesburg, VA (19 miles from Charles Town, WV)
- 17 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 17 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (19 miles from Charles Town, WV)
- 26 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 26 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Customer Service Representative (Loan Consultant I)
- Winchester, VA (17 miles from Charles Town, WV)
- 28 days ago
- Winchester, VA (17 miles from Charles Town, WV)
- 28 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...
Customer Service Representative (Loan Consultant II)
- Leesburg, VA (19 miles from Charles Town, WV)
- 29 days ago
- Leesburg, VA (19 miles from Charles Town, WV)
- 29 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Demographic Data for Charles Town, WV
Moving to Charles Town, WV? Find some basic demographic data about Charles Town, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Charles Town, WV
Highest Education Level
Customer Services in Charles Town, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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