Customer Service Jobs in Fairmont, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative PFS
- Morgantown, WV (10 miles from Fairmont, WV)
- 4 days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 4 days ago
One (1) year previous customer service experience....
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
Customer Service Representative
- Mount Morris, PA (19 miles from Fairmont, WV)
- 11 days ago
- Mount Morris, PA (19 miles from Fairmont, WV)
- 11 days ago
customer service with a positive attitude....
Customer Service Representative - UniFirst
- Clarksburg, WV (19 miles from Fairmont, WV)
- 19 days ago
- Clarksburg, WV (19 miles from Fairmont, WV)
- 19 days ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Summer Customer Service Representative - Float - NCWVP Administration
- Fairmont, WV
- 28 days ago
- Fairmont, WV
- 28 days ago
Cash handling and customer service experience preferred....
- Mannington, WV (15 miles from Fairmont, WV)
- 30+ days ago
- Mannington, WV (15 miles from Fairmont, WV)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Morgantown, WV (10 miles from Fairmont, WV)
- 30+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 30+ days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate (part-time)
- Clarksburg, WV (19 miles from Fairmont, WV)
- 30+ days ago
- Clarksburg, WV (19 miles from Fairmont, WV)
- 30+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Morgantown, WV (10 miles from Fairmont, WV)
- 90+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 90+ days ago
Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Kingwood, WV (20 miles from Fairmont, WV)
- 90+ days ago
- Kingwood, WV (20 miles from Fairmont, WV)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Membership Sales & Customer Service Associate
- Morgantown, WV (10 miles from Fairmont, WV)
- 90+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 90+ days ago
service Assess customers needs and provide assistance and information on product and service features Keep up the appearance of the clinic Remain knowledgeable on services and products by using offered...
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center....
Demographic Data for Fairmont, WV
Moving to Fairmont, WV? Find some basic demographic data about Fairmont, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Fairmont, WV
Highest Education Level
Customer Services in Fairmont, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Typing
- Sales
- Inventory Management
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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