Customer Service Jobs in Follansbee, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Washington, PA (21 miles from Follansbee, WV)
- 16 days ago
- Washington, PA (21 miles from Follansbee, WV)
- 16 days ago
service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...
Summer Customer Service Representative - Float - Highlands
- Triadelphia, WV (18 miles from Follansbee, WV)
- moments ago
- Triadelphia, WV (18 miles from Follansbee, WV)
- moments ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Summer Customer Service Representative - Float - Penco Road
- Weirton, WV (6 miles from Follansbee, WV)
- moments ago
- Weirton, WV (6 miles from Follansbee, WV)
- moments ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Customer Service Representative
- Wheeling, WV (18 miles from Follansbee, WV)
- 4 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 4 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
Customer Service Representative - Medicare
- Wheeling, WV (18 miles from Follansbee, WV)
- 6 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 6 days ago
The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....
- Canonsburg, PA (21 miles from Follansbee, WV)
- 6 days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 6 days ago
Owners Relations Specialist- (Customer Service / Data Entry) Job Description We are looking for someone to help assist landowners across various areas of the business, working with different departments...
Customer Service Representative
- Canonsburg, PA (21 miles from Follansbee, WV)
- 10 days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 10 days ago
Overview Healthcare Customer Service Representative (Onsite) Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs?...
Customer Service Representative - Part Time - Weirton Penco
- Weirton, WV (6 miles from Follansbee, WV)
- 12 days ago
- Weirton, WV (6 miles from Follansbee, WV)
- 12 days ago
Cash handling and customer service experience preferred....
Customer Service Representative Lead - Bank Plaza
- Wheeling, WV (18 miles from Follansbee, WV)
- 15 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 15 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Summer Customer Service Representative - Float - Bank Plaza
- Wheeling, WV (18 miles from Follansbee, WV)
- 17 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 17 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Sales & Customer Service Associate
- McMurray, PA (21 miles from Follansbee, WV)
- 28 days ago
- McMurray, PA (21 miles from Follansbee, WV)
- 28 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Bilingual Customer Service Representative
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
- Canonsburg, PA (21 miles from Follansbee, WV)
- 30+ days ago
Join our team as a Bilingual Customer Service Representative, where you'll provide compassionate and professional support to patients and insurance providers....
- Coraopolis, PA (23 miles from Follansbee, WV)
- 45+ days ago
- Coraopolis, PA (23 miles from Follansbee, WV)
- 45+ days ago
Store - PITT-Coraopolis, PA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Representative Lead - Woodsdale
- Wheeling, WV (18 miles from Follansbee, WV)
- 21 days ago
- Wheeling, WV (18 miles from Follansbee, WV)
- 21 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Retail Customer Service Associate
- Washington, PA (21 miles from Follansbee, WV)
- 30+ days ago
- Washington, PA (21 miles from Follansbee, WV)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 80 Trinity Point Dr, Washington,...
Demographic Data for Follansbee, WV
Moving to Follansbee, WV? Find some basic demographic data about Follansbee, WV below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Follansbee, WV
Highest Education Level
Customer Services in Follansbee, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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