Customer Service Jobs in Grafton, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Lead Customer Service Representative, Full or Part Time
- Morgantown, WV (19 miles from Grafton, WV)
- 4 days ago
- Morgantown, WV (19 miles from Grafton, WV)
- 4 days ago
Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...
Pharmacy Customer Service Associate
- Mannington, WV (21 miles from Grafton, WV)
- 4 days ago
- Mannington, WV (21 miles from Grafton, WV)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Summer Customer Service Representative - Float - NCWVP Administration
- Morgantown, WV (19 miles from Grafton, WV)
- 8 days ago
- Morgantown, WV (19 miles from Grafton, WV)
- 8 days ago
Cash handling and customer service experience preferred....
- Mannington, WV (21 miles from Grafton, WV)
- 8 days ago
- Mannington, WV (21 miles from Grafton, WV)
- 8 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Lead Customer Service Associate
- Reedsville, WV (16 miles from Grafton, WV)
- 13 days ago
- Reedsville, WV (16 miles from Grafton, WV)
- 13 days ago
In the absence of the Store Manager and Assistant Manager, the Lead Customer Service Associate will be the person of responsibility providing support and leadership....
- Reedsville, WV (16 miles from Grafton, WV)
- 14 days ago
- Reedsville, WV (16 miles from Grafton, WV)
- 14 days ago
Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product...
- Fairmont, WV (9 miles from Grafton, WV)
- 19 days ago
- Fairmont, WV (9 miles from Grafton, WV)
- 19 days ago
Incumbent must be able to implement process changes in a variable and complex behavioral health environment while providing excellent customer services to our clients....
Customer Service Representative - Legal Services
- Morgantown, WV (19 miles from Grafton, WV)
- 21 days ago
- Morgantown, WV (19 miles from Grafton, WV)
- 21 days ago
One (1) year customer service with experience answering telephone calls....
Customer Service Representative
- Morgantown, WV (19 miles from Grafton, WV)
- 23 days ago
- Morgantown, WV (19 miles from Grafton, WV)
- 23 days ago
To see the full job description, please click the link below: Customer Service Representative Full-Time Careers at Gabe's Offer: Flexible Schedules Employee Discount and Assistance Program Wide Range...
Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Associate
- Clarksburg, WV (18 miles from Grafton, WV)
- 30+ days ago
- Clarksburg, WV (18 miles from Grafton, WV)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 200 Emily Dr, Clarksburg, WV 26301...
Customer Service Associate (part-time)
- Clarksburg, WV (18 miles from Grafton, WV)
- 60+ days ago
- Clarksburg, WV (18 miles from Grafton, WV)
- 60+ days ago
General Summary The Customer Service Associate is a part-time position that will perform cashiering, customer service, light housekeeping and general stocking....
Customer Service Representative
- Morgantown, WV (19 miles from Grafton, WV)
- 90+ days ago
- Morgantown, WV (19 miles from Grafton, WV)
- 90+ days ago
Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Grafton, WV
Moving to Grafton, WV? Find some basic demographic data about Grafton, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Grafton, WV
Highest Education Level
Customer Services in Grafton, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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