Customer Service Jobs in Granville, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-12 of 12 Jobs

Lead Customer Service Representative, Full or Part Time

  • Morgantown, WV (4 miles from Granville, WV)
  • 5 days ago
  • Morgantown, WV (4 miles from Granville, WV)
  • 5 days ago

Store 4704003: 2768 Grafton Rd, Morgantown, West Virginia 26508 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Summer Customer Service Representative - Float - NCWVP Administration

  • Morgantown, WV (4 miles from Granville, WV)
  • 9 days ago
  • Morgantown, WV (4 miles from Granville, WV)
  • 9 days ago

Cash handling and customer service experience preferred....

Customer Service Associate

  • Mannington, WV (22 miles from Granville, WV)
  • 9 days ago
  • Mannington, WV (22 miles from Granville, WV)
  • 9 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...

Lead Customer Service Associate

  • Reedsville, WV (13 miles from Granville, WV)
  • 14 days ago
  • Reedsville, WV (13 miles from Granville, WV)
  • 14 days ago

In the absence of the Store Manager and Assistant Manager, the Lead Customer Service Associate will be the person of responsibility providing support and leadership....

Customer Service Associate

  • Reedsville, WV (13 miles from Granville, WV)
  • 15 days ago
  • Reedsville, WV (13 miles from Granville, WV)
  • 15 days ago

Customer Service Associates are responsible for: Maintaining store to the needs of management while giving excellent customer service to each guest Completing customer transactions by scanning product...

Customer Support Associate

  • Fairmont, WV (13 miles from Granville, WV)
  • 20 days ago
  • Fairmont, WV (13 miles from Granville, WV)
  • 20 days ago

Incumbent must be able to implement process changes in a variable and complex behavioral health environment while providing excellent customer services to our clients....

Customer Service Representative - Legal Services

  • Morgantown, WV (4 miles from Granville, WV)
  • 22 days ago
  • Morgantown, WV (4 miles from Granville, WV)
  • 22 days ago

One (1) year customer service with experience answering telephone calls....

Customer Service Representative

  • Morgantown, WV (4 miles from Granville, WV)
  • 24 days ago
  • Morgantown, WV (4 miles from Granville, WV)
  • 24 days ago

To see the full job description, please click the link below: Customer Service Representative Full-Time Careers at Gabe's Offer: Flexible Schedules Employee Discount and Assistance Program Wide Range...

Team Member

  • Grafton, WV (20 miles from Granville, WV)
  • 30+ days ago
  • Grafton, WV (20 miles from Granville, WV)
  • 30+ days ago

Store 4704012: 17 Beech St, Grafton, West Virginia 26354 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Retail Customer Service Associate

  • Granville, WV
  • 30+ days ago
  • Granville, WV
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5045 University Town Center Drive...

Customer Service Representative

  • Waynesburg, PA (19 miles from Granville, WV)
  • 30+ days ago
  • Waynesburg, PA (19 miles from Granville, WV)
  • 30+ days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • Morgantown, WV (4 miles from Granville, WV)
  • 90+ days ago
  • Morgantown, WV (4 miles from Granville, WV)
  • 90+ days ago

Store 4704002: 1205 Dorsey Ave, Morgantown, West Virginia 26501 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Demographic Data for Granville, WV

Moving to Granville, WV? Find some basic demographic data about Granville, WV below.


Local
National
868
16
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Granville, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Granville, WV offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Granville, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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