Customer Service Jobs in Jefferson, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Monday-Friday 8am-5pm Weekly Pay $14.00 an Hour Responsibilities: Achieve desired customer service levels....
Remote Customer Service Representative
- Charleston, WV (11 miles from Jefferson, WV)
- 1 day ago
- Charleston, WV (11 miles from Jefferson, WV)
- 1 day ago
Pearl Interactive Network Remote Customer Service Representative in Charleston , West Virginia Pearl Interactive Network is sourcing Remote Customer Service Representatives....
Remote WorkMedical Equipment Customer Service Representative
- Charleston, WV (11 miles from Jefferson, WV)
- 2 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 2 days ago
For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....
- Big Chimney, WV (13 miles from Jefferson, WV)
- 2 days ago
- Big Chimney, WV (13 miles from Jefferson, WV)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Charleston, WV (11 miles from Jefferson, WV)
- 7 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 7 days ago
Customer Service Representative Locations: Charleston, WV Skill Set: TROUBLESHOOT DESKTOP / LAPTOP HARDWARE Experience: 0.0 to 2.0 Years Job Description: Promoting and/saving products and services Providing...
Customer Success Representative (Spanish Bilingual)
- Charleston, WV (11 miles from Jefferson, WV)
- 7 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 7 days ago
Pearson Customer Success Representative (Spanish Bilingual) in Charleston , West Virginia Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional support to...
Customer Service Representative
- Charleston, WV (11 miles from Jefferson, WV)
- 8 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 8 days ago
Job Summary and Responsibilities Acentra Health is looking for a Customer Service Representative to join our growing team....
Customer Service Representative
- Charleston, WV (11 miles from Jefferson, WV)
- 9 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 9 days ago
A Charleston area company is in need of a customer service representative....
Retail customer service team member
- Barboursville, WV (23 miles from Jefferson, WV)
- 10 days ago
- Barboursville, WV (23 miles from Jefferson, WV)
- 10 days ago
Store - HUNTINGTON, WV Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)
- Charleston, WV (11 miles from Jefferson, WV)
- 11 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 11 days ago
Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...
Remote WorkCustomer Service Associate - Temporary
- Cross Lanes, WV (4 miles from Jefferson, WV)
- 11 days ago
- Cross Lanes, WV (4 miles from Jefferson, WV)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Technical Support / Customer Service Representative (Remote)
- Charleston, WV (11 miles from Jefferson, WV)
- 15 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 15 days ago
Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...
Remote WorkCustomer Service Representative-WV Parkways Authority-See Posting
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
Previous customer service experience preferred....
Lead Retail Customer Service Associate
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
service by determining appropriate shipping methods, informing customers of company products, services, routes, and rates Ensures quality customer service is given to customers by providing packaging...
Retail Customer Service Associate
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
- Charleston, WV (11 miles from Jefferson, WV)
- 21 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Jefferson, WV
Moving to Jefferson, WV? Find some basic demographic data about Jefferson, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Jefferson, WV
Highest Education Level
Customer Services in Jefferson, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »