Customer Service Jobs in Northfork, WV
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Wireless Customer Service Representative - Paid Training Provided
- Bluefield, WV (12 miles from Northfork, WV)
- 19 hours ago
- Bluefield, WV (12 miles from Northfork, WV)
- 19 hours ago
Job Duties and Responsibilities Customer Service Representative: $17.50/hr starting pay with opportunity to increase pay to $19.25/hr within 60 - 90 days. No experience required....
Associate Customer Service Representative (Remote - April 2025)
- Wyoming, WV (17 miles from Northfork, WV)
- 21 hours ago
- Wyoming, WV (17 miles from Northfork, WV)
- 21 hours ago
What you need to succeed A High School Diploma or GED with 1 year of experience in customer service or related experience is required. 1 year of experience in an office-based setting or a contact center...
Remote WorkOn-Site Customer Service Agent
- Bluefield, WV (12 miles from Northfork, WV)
- 4 days ago
- Bluefield, WV (12 miles from Northfork, WV)
- 4 days ago
Position: Customer Service Representative Location: 500 Federal Street Terms: Full-time Pay: $17/hr Join Team Alorica At Alorica, were redefining what it means to be a global leader in customer service...
Customer Service Representative
- Princeton, WV (20 miles from Northfork, WV)
- 10 days ago
- Princeton, WV (20 miles from Northfork, WV)
- 10 days ago
We are looking for a sales-oriented customer service professional to sell Shentel's broadband and television solutions while providing excellent customer service....
- Oceana, WV (24 miles from Northfork, WV)
- 13 days ago
- Oceana, WV (24 miles from Northfork, WV)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Bluefield, VA
- Bluefield, VA (10 miles from Northfork, WV)
- 60+ days ago
- Bluefield, VA (10 miles from Northfork, WV)
- 60+ days ago
Req ID: 505239 Appalachian Aggregates, LLC, a CRH Company, is located in southern West Virginia employing more than 100 employees during the construction months. As a stone producer with multiple...
Demographic Data for Northfork, WV
Moving to Northfork, WV? Find some basic demographic data about Northfork, WV below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Northfork, WV
Highest Education Level
Customer Services in Northfork, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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