Customer Service Jobs in South Charleston, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-10 of 10 Jobs

Customer Service Representative

  • Dunbar, WV (3 miles from South Charleston, WV)
  • 2 days ago
  • Dunbar, WV (3 miles from South Charleston, WV)
  • 2 days ago

Customer Service Representative at City National Bank (on-site) We are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETS Are you ready to join a team of award-winning customer service professionals...

Customer Service Associate

  • Big Chimney, WV (5 miles from South Charleston, WV)
  • 2 days ago
  • Big Chimney, WV (5 miles from South Charleston, WV)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Charleston, WV (2 miles from South Charleston, WV)
  • 4 days ago
  • Charleston, WV (2 miles from South Charleston, WV)
  • 4 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Charleston, WV (2 miles from South Charleston, WV)
  • 5 days ago
  • Charleston, WV (2 miles from South Charleston, WV)
  • 5 days ago

Customer Service Representative Job Description: A local company is seeking a Customer Service Representative to handle customer inquiries and support daily operations....

Customer Service Associate

  • Dunbar, WV (3 miles from South Charleston, WV)
  • 6 days ago
  • Dunbar, WV (3 miles from South Charleston, WV)
  • 6 days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Medical Customer Service Representative - Up to $18/Hour

  • Teays, WV (15 miles from South Charleston, WV)
  • 11 days ago
  • Teays, WV (15 miles from South Charleston, WV)
  • 11 days ago

As a Patient Service Representative, you will be part of the customer service department supporting patient care initiatives....

Customer Service Agent, Cross Functional (Part-Time)

  • Charleston, WV (2 miles from South Charleston, WV)
  • 18 days ago
  • Charleston, WV (2 miles from South Charleston, WV)
  • 18 days ago

To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Customer Service Agent in our Ground Handling Department....

Retail Customer Service Associate

  • South Charleston, WV
  • 30+ days ago
  • South Charleston, WV
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2500 Mountaineer Blvd, South Charleston...

Customer Service Representative

  • Saint Albans, WV (8 miles from South Charleston, WV)
  • 30+ days ago
  • Saint Albans, WV (8 miles from South Charleston, WV)
  • 30+ days ago

Monday-Friday 8am-5pm Weekly Pay $14.00 an Hour Responsibilities: Achieve desired customer service levels....

U-Box Customer Care Representative (CDL)

  • Saint Albans, WV (8 miles from South Charleston, WV)
  • 60+ days ago
  • Saint Albans, WV (8 miles from South Charleston, WV)
  • 60+ days ago

Location: 6114 MacCorkle Ave SW, Saint Albans, West Virginia 25177 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys...

Demographic Data for South Charleston, WV

Moving to South Charleston, WV? Find some basic demographic data about South Charleston, WV below.


Local
National
20,092
612
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in South Charleston, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in South Charleston, WV offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in South Charleston, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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