Customer Service Jobs in Weirton, WV

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 22 Jobs

Summer Customer Service Representative - Southpointe

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 5 hours ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 5 hours ago

The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....

Lead Customer Service Representative, Full or Part Time

  • Oakdale, PA (19 miles from Weirton, WV)
  • 18 hours ago
  • Oakdale, PA (19 miles from Weirton, WV)
  • 18 hours ago

Store 4704235: 200 Market Place Dr, Oakdale, Pennsylvania 15071 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service...

Amazon Locker+ Customer Service Associate

  • Coraopolis, PA (20 miles from Weirton, WV)
  • 18 hours ago
  • Coraopolis, PA (20 miles from Weirton, WV)
  • 18 hours ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Representative - Bank Plaza

  • Wheeling, WV (24 miles from Weirton, WV)
  • 2 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 2 days ago

Cash handling and customer service experience preferred....

Customer Service Associate - Temporary

  • Moon Township, PA (20 miles from Weirton, WV)
  • 2 days ago
  • Moon Township, PA (20 miles from Weirton, WV)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Summer Customer Service Representative - Float - Penco Road

  • Follansbee, WV (6 miles from Weirton, WV)
  • 5 days ago
  • Follansbee, WV (6 miles from Weirton, WV)
  • 5 days ago

Cash handling and customer service experience preferred....

Customer Service Representative

  • Wheeling, WV (24 miles from Weirton, WV)
  • 9 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 9 days ago

The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....

Customer Service Representative

  • Crafton, PA (24 miles from Weirton, WV)
  • 9 days ago
  • Crafton, PA (24 miles from Weirton, WV)
  • 9 days ago

Job Summary A reputable manufacturing company is seeking a Customer Service Representative to join their team....

Customer Service Representative - Medicare

  • Wheeling, WV (24 miles from Weirton, WV)
  • 10 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 10 days ago

The Customer Service Representative is responsible for answering phone calls in a prompt and courteous manner to achieve contractual obligations....

Customer Relations Specialist

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 10 days ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 10 days ago

Owners Relations Specialist- (Customer Service / Data Entry) Job Description We are looking for someone to help assist landowners across various areas of the business, working with different departments...

Customer Service Representative

  • Canonsburg, PA (23 miles from Weirton, WV)
  • 14 days ago
  • Canonsburg, PA (23 miles from Weirton, WV)
  • 14 days ago

Overview Healthcare Customer Service Representative (Onsite) Are you passionate about delivering exceptional customer service and helping patients navigate their healthcare needs?...

Customer Service Representative

  • Industry, PA (19 miles from Weirton, WV)
  • 15 days ago
  • Industry, PA (19 miles from Weirton, WV)
  • 15 days ago

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...

Customer Service Representative - Part Time - Weirton Penco

  • Weirton, WV
  • 16 days ago
  • Weirton, WV
  • 16 days ago

Cash handling and customer service experience preferred....

Customer Service Representative Lead - Bank Plaza

  • Wheeling, WV (24 miles from Weirton, WV)
  • 19 days ago
  • Wheeling, WV (24 miles from Weirton, WV)
  • 19 days ago

Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....

Sales & Customer Service Associate

  • McMurray, PA (23 miles from Weirton, WV)
  • 30+ days ago
  • McMurray, PA (23 miles from Weirton, WV)
  • 30+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Weirton, WV

Moving to Weirton, WV? Find some basic demographic data about Weirton, WV below.


Local
National
21,116
448
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Weirton, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Weirton, WV offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Weirton, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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