Customer Service Jobs in Wisconsin

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 226 Jobs

Customer Service Representative (Hybrid) 1

  • Janesville, WI
  • 1 day ago
  • Janesville, WI
  • 1 day ago

You Have: High School diploma or equivalent. 1+ years of customer service experience....

Retail Customer Service Specialist

  • Eau Claire, WI
  • 18 days ago
  • Eau Claire, WI
  • 18 days ago

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....

Customer Service Associate

  • Waunakee, WI
  • moments ago
  • Waunakee, WI
  • moments ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Bilingual

  • Pell Lake, WI
  • 1 hour ago
  • Pell Lake, WI
  • 1 hour ago

Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Customer Service is the heartbeat of Uline!...

Customer Service Representative - Overnights

  • Rochester, WI
  • 1 hour ago
  • Rochester, WI
  • 1 hour ago

Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...

Customer Service Representative

  • Sturtevant, WI
  • 1 hour ago
  • Sturtevant, WI
  • 1 hour ago

Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...

Customer Service Representative - Beverage

  • Pewaukee, WI
  • 3 hours ago
  • Pewaukee, WI
  • 3 hours ago

CUSTOMER SERVICE REPRESENTATIVE Belong to the Boelter community that brings people together......

Pharmacy Customer Service Associate

  • Milwaukee, WI
  • 10 hours ago
  • Milwaukee, WI
  • 10 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Madison, WI
  • 11 hours ago
  • Madison, WI
  • 11 hours ago

In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....

Customer Service Associate / Student Billing

  • Cleveland, WI
  • 11 hours ago
  • Cleveland, WI
  • 11 hours ago

Provide an exceptional customer service experience to both internal and external customers throughout every interaction....

Customer Service Representative - Collision Center

  • La Crosse, WI
  • 12 hours ago
  • La Crosse, WI
  • 12 hours ago

Customer Service Representative Responsibilities: Responsible for greeting customers coming into the service department for all service needs....

Customer Service Representative

  • Sheboygan, WI
  • 13 hours ago
  • Sheboygan, WI
  • 13 hours ago

Duties & Responsibilities: Receive, process and verify accuracy of orders from customers by phone, fax, or email by utilizing internal systems Provide exceptional customer service experience while effectively...

Customer Service Representative

  • Thorp, WI
  • 22 hours ago
  • Thorp, WI
  • 22 hours ago

Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors....

Customer Service Representative - Home Medical Equipment

  • Wausau, WI
  • 23 hours ago
  • Wausau, WI
  • 23 hours ago

The Customer Service Representative uses superior customer service skills to respond to call inquiries, promote organizations products and services, and make outbound calls....

Customer Service Representative - Delafield Office

  • Delafield, WI
  • 23 hours ago
  • Delafield, WI
  • 23 hours ago

service....

Demographic Data for Wisconsin

Moving to Wisconsin? Find some basic demographic data about Wisconsin below.


Local
National
5,893,722
141,683

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Wisconsin

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Wisconsin offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Wisconsin
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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