Customer Service Jobs in Cheyenne, WY

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Relations Specialist Cheyenne YMCA (WY)

  • Cheyenne, WY
  • 3 days ago
  • Cheyenne, WY
  • 3 days ago

We are in need of customer service specialists to welcome our members, answer questions, give tours, and help individuals and families understand and access Y offerings....

Customer Service Representative-Range Safety Officer

  • Cheyenne, WY
  • 8 days ago
  • Cheyenne, WY
  • 8 days ago

Skill in customer service Skill in processing payments for services. Skill in proper and safe firearms handling....

Other qualifications for our Customer Service Representative (Remote) role include: Must be a recent Ultimate Medical Academy Graduate 1+ year of customer service experience Some positions may require...

Remote Work

Associate Customer Service Representative

  • Cheyenne, WY
  • 18 days ago
  • Cheyenne, WY
  • 18 days ago

EDUCATION Required High School Diploma or GED Substitutions None Preferred None EXPERIENCE Required 6 months of Customer Service in a customer facing role Preferred Customer Service in a call-center...

Technical Support / Customer Service Representative (Remote)

  • Cheyenne, WY
  • 24 days ago
  • Cheyenne, WY
  • 24 days ago

Job Title: Technical Support / Customer Service Representative (Remote) Job Description JOB DESCRIPTION The Technical Support / Customer Service Representative (Remote) works from home and interfaces...

Remote Work

Retail Customer Service Cashier

  • Cheyenne, WY
  • 24 days ago
  • Cheyenne, WY
  • 24 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Cheyenne, WY
  • 30+ days ago
  • Cheyenne, WY
  • 30+ days ago

Customer Service Representative Call Center & Customer Service $ 18 - $ 20 / Hour location_on Cheyenne, Wyoming work_outline Contract/Temporary FOR JOB favorite_border JOB ON CANDIDATE PORTAL COPY LINK...

Customer Service Representative - Remote

  • Cheyenne, WY
  • 45+ days ago
  • Cheyenne, WY
  • 45+ days ago

Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...

Remote Work

Customer Care Representative I

  • Cheyenne, WY
  • 60+ days ago
  • Cheyenne, WY
  • 60+ days ago

service and/or monetary transaction experience Nice to have: Call center experience Bilingual Spanish Coding and billing certification Experience with privacy laws, access and release of information...

Customer Service Representative

  • Cheyenne, WY
  • 90+ days ago
  • Cheyenne, WY
  • 90+ days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Cheyenne, WY (6 miles from Cheyenne, WY)
  • 90+ days ago
  • Cheyenne, WY (6 miles from Cheyenne, WY)
  • 90+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Demographic Data for Cheyenne, WY

Moving to Cheyenne, WY? Find some basic demographic data about Cheyenne, WY below.


Local
National
94,477
3,344
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Cheyenne, WY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Cheyenne, WY offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Cheyenne, WY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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