Supervisor and Team Lead Jobs in Worcester, MA

A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.

A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.

1-15 of 26 Jobs

Front END Supervisor Full Time

  • Framingham, MA (19 miles from Worcester, MA)
  • 14 hours ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 14 hours ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...

Retail Front End Supervisor - Full-Time

  • Natick, MA (23 miles from Worcester, MA)
  • 17 hours ago
  • Natick, MA (23 miles from Worcester, MA)
  • 17 hours ago

Are you a self-starter with the ability to supervise store operations efficiently and effectively?...

Retail Retail Supervisor

  • Millbury, MA (5 miles from Worcester, MA)
  • 1 day ago
  • Millbury, MA (5 miles from Worcester, MA)
  • 1 day ago

About Us: Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or...

Deli/Bakery Team Supervisor

  • Worcester, MA
  • 5 days ago
  • Worcester, MA
  • 5 days ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Retail Supervisor

  • Grafton, MA (7 miles from Worcester, MA)
  • 5 days ago
  • Grafton, MA (7 miles from Worcester, MA)
  • 5 days ago

Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...

Food/Consumables Team Supervisor

  • Hudson, MA (16 miles from Worcester, MA)
  • 7 days ago
  • Hudson, MA (16 miles from Worcester, MA)
  • 7 days ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Meat/Produce Team Supervisor

  • Hudson, MA (16 miles from Worcester, MA)
  • 7 days ago
  • Hudson, MA (16 miles from Worcester, MA)
  • 7 days ago

Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Stocking Team Supervisor

  • North Smithfield, RI (23 miles from Worcester, MA)
  • 10 days ago
  • North Smithfield, RI (23 miles from Worcester, MA)
  • 10 days ago

Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...

Housekeeping Floor Supervisor (Full Time)

  • Worcester, MA
  • 11 days ago
  • Worcester, MA
  • 11 days ago

Crothall Healthcare We are hiring immediately for full time HOUSEKEEPING FLOOR SUPERVISOR positions. Location: UMass Memorial Medical Center - 55 Lake Avenue North, Worcester, MA 01655. Note:...

Housekeeping Floor Supervisor (Full Time)

  • Worcester, MA
  • 12 days ago
  • Worcester, MA
  • 12 days ago

We are hiring immediately for full time HOUSEKEEPING FLOOR SUPERVISOR positions. Location : UMass Memorial Medical Center - 55 Lake Avenue North, Worcester, MA 01655. Note: online applications...

DSW Store Lead Part-Time

  • Marlborough, MA (14 miles from Worcester, MA)
  • 13 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 13 days ago

General Summary The Lead Store Associate assists store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of Accountability,...

Retail Print Sales Supervisor

  • Auburn, MA (5 miles from Worcester, MA)
  • 18 days ago
  • Auburn, MA (5 miles from Worcester, MA)
  • 18 days ago

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also...

Floor Supervisor

  • Natick, MA (23 miles from Worcester, MA)
  • 19 days ago
  • Natick, MA (23 miles from Worcester, MA)
  • 19 days ago

Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, its a lifestyle! Live the Island Life as an ambassador of...

Meat Manager

  • Medway, MA (20 miles from Worcester, MA)
  • 19 days ago
  • Medway, MA (20 miles from Worcester, MA)
  • 19 days ago

Id : 570766, Title : Meat Manager, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...772, ExternalPostedStartDate : 2025-02-20T14:56:50 00:00,...

Part Time - Head Cashier - Flexible

  • Worcester, MA
  • 21 days ago
  • Worcester, MA
  • 21 days ago

Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


Local
National
206,930
4,089
Large

Supervisor and Team Lead Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Understanding Team Culture - Team Leader Supervisor Skills (Course)
Do you want to be able to change the culture of your team as a Team Leader, Supervisor or Manager? One of the biggest problems Team Leaders, Supervisors and Managers face is poor team culture....
The Square Wheels Toolkit...for Supervisors & Team Leaders
The Square Wheels Toolkit and Online Training Course is a self-contained, ready-to-go solution, created specifically for busy team leaders, managers & supervisors. If you have ever struggled to...
Supervising Others
Course Objectives Upon successful completion of this course, students will be equipped to supervise others more effectively and efficiently, contributing to job satisfaction and productivity. Who...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Supervisor and Team Lead Jobs in Worcester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Supervisor and Team Lead positions.



Highest Education Level

Supervisor and Team Leads in Worcester, MA offer the following education background
Bachelor's Degree
31.5%
High School or GED
29.9%
Associate's Degree
14.9%
Vocational Degree or Certification
9.9%
Master's Degree
8.0%
Some College
3.9%
Some High School
1.1%
Doctorate Degree
0.8%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Supervisor and Team Leads in Worcester, MA
4-6 years
36.0%
2-4 years
20.6%
None
18.7%
Less than 1 year
18.3%
1-2 years
3.6%
6-8 years
1.5%
8-10 years
0.8%
10+ years
0.5%


Other Career Titles

Here are some other career titles that require similar skills



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