Supervisor and Team Lead Jobs in Worcester, MA
A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.
A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.
Front END Supervisor Full Time
- Framingham, MA (19 miles from Worcester, MA)
- 14 hours ago
- Framingham, MA (19 miles from Worcester, MA)
- 14 hours ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Retail Front End Supervisor - Full-Time
- Natick, MA (23 miles from Worcester, MA)
- 17 hours ago
- Natick, MA (23 miles from Worcester, MA)
- 17 hours ago
Are you a self-starter with the ability to supervise store operations efficiently and effectively?...
- Millbury, MA (5 miles from Worcester, MA)
- 1 day ago
- Millbury, MA (5 miles from Worcester, MA)
- 1 day ago
About Us: Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
- Grafton, MA (7 miles from Worcester, MA)
- 5 days ago
- Grafton, MA (7 miles from Worcester, MA)
- 5 days ago
Join us and experience Bunnings from the other side of the counter! What's in it for you when you're part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target...
Food/Consumables Team Supervisor
- Hudson, MA (16 miles from Worcester, MA)
- 7 days ago
- Hudson, MA (16 miles from Worcester, MA)
- 7 days ago
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
- Hudson, MA (16 miles from Worcester, MA)
- 7 days ago
- Hudson, MA (16 miles from Worcester, MA)
- 7 days ago
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
- North Smithfield, RI (23 miles from Worcester, MA)
- 10 days ago
- North Smithfield, RI (23 miles from Worcester, MA)
- 10 days ago
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Crothall Healthcare We are hiring immediately for full time HOUSEKEEPING FLOOR SUPERVISOR positions. Location: UMass Memorial Medical Center - 55 Lake Avenue North, Worcester, MA 01655. Note:...
We are hiring immediately for full time HOUSEKEEPING FLOOR SUPERVISOR positions. Location : UMass Memorial Medical Center - 55 Lake Avenue North, Worcester, MA 01655. Note: online applications...
- Marlborough, MA (14 miles from Worcester, MA)
- 13 days ago
- Marlborough, MA (14 miles from Worcester, MA)
- 13 days ago
General Summary The Lead Store Associate assists store management in all activities to drive sales and results. Demonstrates behaviors that align with the company values of Accountability,...
- Auburn, MA (5 miles from Worcester, MA)
- 18 days ago
- Auburn, MA (5 miles from Worcester, MA)
- 18 days ago
Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also...
- Natick, MA (23 miles from Worcester, MA)
- 19 days ago
- Natick, MA (23 miles from Worcester, MA)
- 19 days ago
Please click here to review our Applicant Privacy Policy. LIVE THE ISLAND LIFE Tommy Bahama is more than just an island inspired brand, its a lifestyle! Live the Island Life as an ambassador of...
- Medway, MA (20 miles from Worcester, MA)
- 19 days ago
- Medway, MA (20 miles from Worcester, MA)
- 19 days ago
Id : 570766, Title : Meat Manager, Category : Retail, Store Ops, RequisitionType : Professional, JobGrade : null, RequisitionId : ...772, ExternalPostedStartDate : 2025-02-20T14:56:50 00:00,...
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
Supervisor and Team Lead Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Supervisor and Team Lead Jobs in Worcester, MA
Required or preferred licenses and certifications for Supervisor and Team Lead positions.
Highest Education Level
Supervisor and Team Leads in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Supervisor and Team Lead position
- Soup Making
- Cookie Making
- Store Operations
- Associate Training
- Replenishing
- Cosmetic Sales
- Product Knowledge
- Store Management
- Asset Protection
- Merchandising
- Closed-Circuit Television
- Baking
- Guest Service
- Point-of-Sale System
- Food Safety
- Loss Prevention
- Profit & Loss Statement
- Profit & Loss Management
- Complaint Resolution
- Loading & Unloading
- Performance Management
- Customer Satisfaction
- Cashier Skills
- Forklift Operator
- Inventory Control
- Stocking
- Reimbursement
- Retail
- Closing
- Customer Relations
- Military Background
- Staffing
- High School Diploma
- Prioritizing
- Driving
- Friendliness
- Presentation
- Verbal Communication
- Mentoring
- Coaching
- Collaboration
- Sales
- Inventory Management
- Employee Development
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
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Here are some other career titles that require similar skills
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