Supervisor and Team Lead Jobs in Massachusetts
A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.
A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Retail Sales Supervisors champion customer engagement and oversee the front of store operations....
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Hourly Wage: $21 - $34 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
About the Role: We are seeking a highly skilled Crew Lead / Foreman / Field Manager to oversee crews in the installation of commercial, industrial, and specialty flooring systems, including...
About the Role: We are seeking a highly skilled Crew Lead / Foreman / Field Manager to oversee crews in the installation of commercial, industrial, and specialty flooring systems, including...
Are you a self-starter with the ability to supervise store operations efficiently and effectively?...
Be part of an iconic story. TOMMY HILFIGER is one of the worlds most recognized global lifestyle brands, confidently welcoming and inspiring consumers since 1985. Originally established in New...
About Us: Want to bring the care back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand. Whether it's a friendly voice over the phone, or...
Store Supervisor (US) Cambridge - Fresh Pond MA
- Cambridge, MA
- 22 hours ago
- Cambridge, MA
- 22 hours ago
Work Location: Cambridge, Massachusetts, United States of America Hours: 40 Pay Details: $24.00 - $33.50 USD TD is committed to providing fair and equitable compensation opportunities to all...
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
The shift lead position is the first step an hourly team member takes towards becoming a manager. One may not always be leading a shift, but as a certified shift leader, the individual will be...
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
Timberland: Floor Supervisor - Wrentham Village Premium Outlets
- Wrentham, MA
- 22 hours ago
- Wrentham, MA
- 22 hours ago
Supervisor As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and...
Demographic Data for Massachusetts
Moving to Massachusetts? Find some basic demographic data about Massachusetts below.
Supervisor and Team Lead Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Supervisor and Team Lead Jobs in Massachusetts
Required or preferred licenses and certifications for Supervisor and Team Lead positions.
Highest Education Level
Supervisor and Team Leads in Massachusetts offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Supervisor and Team Lead position
- Soup Making
- Cookie Making
- Store Operations
- Associate Training
- Replenishing
- Cosmetic Sales
- Product Knowledge
- Store Management
- Asset Protection
- Merchandising
- Surveillance
- Closed-Circuit Television
- Baking
- Guest Service
- Point-of-Sale System
- Food Safety
- Loss Prevention
- Profit & Loss Statement
- Profit & Loss Management
- Complaint Resolution
- Loading & Unloading
- Performance Management
- Customer Satisfaction
- Cashier Skills
- Forklift Operator
- Inventory Control
- Stocking
- Reimbursement
- Retail
- Closing
- Customer Relations
- Military Background
- Staffing
- High School Diploma
- Prioritizing
- Driving
- Friendliness
- Presentation
- Verbal Communication
- Mentoring
- Coaching
- Collaboration
- Sales
- Inventory Management
- Employee Development
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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