Supervisor and Team Lead Jobs in Charlotte, NC
A Supervisor and Team Lead in the retail industry are responsible for overseeing the daily operations of the store and ensuring that all activities run smoothly and efficiently. They manage a team of retail workers and coordinate schedules, tasks, and responsibilities to ensure productivity and sales goals are met. They are responsible for training new employees, addressing customer issues, and maintaining inventory levels. Additionally, they work closely with the store manager to develop strategies to improve customer satisfaction and business performance. They may also be involved in budgeting, forecasting, and analyzing sales and revenue trends.
A successful Supervisor and Team Lead should possess strong leadership, communication, and problem-solving skills. They must be able to motivate their team, handle conflicts, and make critical decisions under pressure. They should have excellent customer service skills and a deep understanding of retail operations and industry trends. While formal education may vary, many employers value previous work experience in a related role and a certification in retail management or a related field. Typical roles that a person may hold before becoming a Supervisor and Team Lead include Sales Associate, Customer Service Representative, and Assistant Store Manager.
The pay range per hour is $21.50 - $36.55 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and...
PT Store Supervisor - Charlotte Premium Outlets #1132
- Charlotte, NC
- 21 hours ago
- Charlotte, NC
- 21 hours ago
You also share the responsibility to execute assigned store operations and maintain a visually appealing store....
You also share the responsibility to execute assigned store operations and maintain a visually appealing store....
Part Time - Head Cashier - Flexible
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out Demonstrates ability to monitor and identify customers who...
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
GENERAL PURPOSE OF JOB: To ensure that all cashiers and front end staff provide a fun, informative, efficient, and exciting racing environment for our customers. ESSENTIAL DUTIES AND...
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
- Concord, NC (20 miles from Charlotte, NC)
- 1 day ago
Assist in various store operations, including floor moves, merchandising, display maintenance, cleaning duties when necessary, and returning products to inventory as needed....
- Kannapolis, NC (21 miles from Charlotte, NC)
- 2 days ago
- Kannapolis, NC (21 miles from Charlotte, NC)
- 2 days ago
Job Posting Overview Flexible schedule. Great PTO package Growth Potential Benefits (Medical, Dental, Vision, 401K) This is a field based, retail focused, customer-centric position. Strong team...
Vans: Floor Supervisor - Carolina Place
- Pineville, NC (10 miles from Charlotte, NC)
- 2 days ago
- Pineville, NC (10 miles from Charlotte, NC)
- 2 days ago
Supervisor As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and...
The Retail Supervisor at the Whitewater Center (Whitewater) assists in operating a 5,000 square foot retail operation. The guest services department provides exceptional customer care and clear...
Online Order Filling Team Supervisor
- Concord, NC (20 miles from Charlotte, NC)
- 4 days ago
- Concord, NC (20 miles from Charlotte, NC)
- 4 days ago
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Front End Service Team Supervisor
- Kannapolis, NC (21 miles from Charlotte, NC)
- 5 days ago
- Kannapolis, NC (21 miles from Charlotte, NC)
- 5 days ago
Hourly Wage: $20 - $33 per/hour *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly...
Great company. Great people. Great opportunities. This position is not a remote role. You must physically reside in Charlotte, NC. If you'd like the chance to make your mark with the world's...
Retail Customer Experience Manager FT
- Matthews, NC (13 miles from Charlotte, NC)
- 5 days ago
- Matthews, NC (13 miles from Charlotte, NC)
- 5 days ago
Store - CHLT-MATTHEWS, NC Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Store Lead - Charlotte Premium Outlets - Full time
- Charlotte, NC
- 5 days ago
- Charlotte, NC
- 5 days ago
Location: Charlotte, North Carolina Job Summary: The Store Lead will be responsible for supporting the Store Leadership Team by completing cash-wrap operations, opening and closing procedures, and...
Retail Sales Supervisors champion customer engagement and oversee the front of store operations....
Demographic Data for Charlotte, NC
Moving to Charlotte, NC? Find some basic demographic data about Charlotte, NC below.
Supervisor and Team Lead Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Supervisor and Team Lead Jobs in Charlotte, NC
Required or preferred licenses and certifications for Supervisor and Team Lead positions.
Highest Education Level
Supervisor and Team Leads in Charlotte, NC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Supervisor and Team Lead position
- Soup Making
- Cookie Making
- Store Operations
- Associate Training
- Replenishing
- Cosmetic Sales
- Product Knowledge
- Store Management
- Asset Protection
- Merchandising
- Closed-Circuit Television
- Guest Service
- Baking
- Point-of-Sale System
- Food Safety
- Loss Prevention
- Profit & Loss Statement
- Profit & Loss Management
- Complaint Resolution
- Loading & Unloading
- Performance Management
- Customer Satisfaction
- Cashier Skills
- Forklift Operator
- Inventory Control
- Stocking
- Reimbursement
- Retail
- Closing
- Customer Relations
- Staffing
- Military Background
- High School Diploma
- Driving
- Friendliness
- Presentation
- Verbal Communication
- Flexibility
- Mentoring
- Coaching
- Collaboration
- Sales
- Inventory Management
- Employee Development
- Policy Development
- Teamwork
- Problem Solving
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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