Customer Service Jobs in Athens, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Decatur, AL (11 miles from Athens, AL)
- 14 hours ago
- Decatur, AL (11 miles from Athens, AL)
- 14 hours ago
service....
- Decatur, AL (11 miles from Athens, AL)
- 6 days ago
- Decatur, AL (11 miles from Athens, AL)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Truck Scale Dispatch / Customer Service Representative I (Tanner, AL)
- Tanner, AL (9 miles from Athens, AL)
- 12 days ago
- Tanner, AL (9 miles from Athens, AL)
- 12 days ago
Rogers Group is currently seeking a Truck Scale Dispatch/Customer Service Representative I to work at our Tanner Quarry, Tanner Alabama, Alabama SMA. This position reports to the Area Controller....
CB Customer Service Representative - Decatur, AL
- Decatur, AL (11 miles from Athens, AL)
- 17 days ago
- Decatur, AL (11 miles from Athens, AL)
- 17 days ago
service by answering inbound and outbound customer service Request in a timely and professional manner Solicit customer enrollment for e-mail statements Work and resolve assigned tasks in cbCentral...
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Customer Service Representative
- Madison, AL (18 miles from Athens, AL)
- 27 days ago
- Madison, AL (18 miles from Athens, AL)
- 27 days ago
Store 2709316: 7606 Wall Triana Hwy, Madison, Alabama 35749 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Customer Service Representative
- Decatur, AL (11 miles from Athens, AL)
- 45+ days ago
- Decatur, AL (11 miles from Athens, AL)
- 45+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Decatur, AL (11 miles from Athens, AL)
- 45+ days ago
- Decatur, AL (11 miles from Athens, AL)
- 45+ days ago
The CSR also meets the needs of our customers by providing unmatched customer service....
Demographic Data for Athens, AL
Moving to Athens, AL? Find some basic demographic data about Athens, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Athens, AL
Highest Education Level
Customer Services in Athens, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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