Customer Service Jobs in Brookwood, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (West Jefferson)
- Hueytown, AL (13 miles from Brookwood, AL)
- 2 days ago
- Hueytown, AL (13 miles from Brookwood, AL)
- 2 days ago
Job Identification: 11501 Job Category: Customer Service Job Schedule: Full time Company: Alabama Power...
Customer Service Representative
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 7 days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 7 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Lead Customer Service Representative
- Northport, AL (19 miles from Brookwood, AL)
- 10 days ago
- Northport, AL (19 miles from Brookwood, AL)
- 10 days ago
Store 2723732: 5525 McFarland Blvd, Northport, Alabama 35476 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 12 days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 12 days ago
Post Customer Service Representative Job Category: Sales/Customer Service Requisition Number: CUSTO002020 Posting Details Posted: April 1, 2025 Full-Time Locations Showing 1 location Tuscaloosa, AL...
Customer Service Representative
- Bessemer, AL (18 miles from Brookwood, AL)
- 22 days ago
- Bessemer, AL (18 miles from Brookwood, AL)
- 22 days ago
Store 2704892: 2593 Morgan Rd SE, Bessemer, Alabama 35022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Helena, AL (20 miles from Brookwood, AL)
- 30+ days ago
- Helena, AL (20 miles from Brookwood, AL)
- 30+ days ago
Customer Service Associate WALGREENS - 3.4 Helena, AL Job Details $15.00 - $17.50 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description Models and...
- Bessemer, AL (18 miles from Brookwood, AL)
- 30+ days ago
- Bessemer, AL (18 miles from Brookwood, AL)
- 30+ days ago
Other Customer Service duties include, but are not limited to: Providing excellent customer service by greeting customers, interacting with customers in person and on the phone Processing sales, loans...
Retail Customer Service Associate
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 30+ days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1401 Skyland Blvd E, Tuscaloosa,...
Customer Service Representative
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 30+ days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 30+ days ago
Salary Not Available Position range in Tuscaloosa, AL Metropolitan Statistical Area $27k - $43k Per Year CUSTOMER SERVICE REPRESENTATIVE Family Dollar Occupation: Customer Service Representatives Location...
Customer Service Representative
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 45+ days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 45+ days ago
Overview As a Customer Service Representative, youll build connections and offer a wide range of products and services to our diverse customer base....
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 60+ days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 60+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Customer Service Representative- Tuscaloosa, AL
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 60+ days ago
- Tuscaloosa, AL (23 miles from Brookwood, AL)
- 60+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Brookwood, AL
Moving to Brookwood, AL? Find some basic demographic data about Brookwood, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Brookwood, AL
Highest Education Level
Customer Services in Brookwood, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Reception
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »