Customer Service Jobs in Calera, AL
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative Medical
- Hoover, AL (21 miles from Calera, AL)
- 1 day ago
- Hoover, AL (21 miles from Calera, AL)
- 1 day ago
Responsibilities: Provide excellent customer service to customers, addressing inquiries, and assisting with billing-related questions....
Pharmacy Customer Service Associate
- Clanton, AL (19 miles from Calera, AL)
- 2 days ago
- Clanton, AL (19 miles from Calera, AL)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative Job
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Hoover, AL
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
- Hoover, AL (21 miles from Calera, AL)
- 6 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Representative
- Helena, AL (15 miles from Calera, AL)
- 12 days ago
- Helena, AL (15 miles from Calera, AL)
- 12 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Lead Customer Service Representative
- Helena, AL (15 miles from Calera, AL)
- 12 days ago
- Helena, AL (15 miles from Calera, AL)
- 12 days ago
Store 2723816: 1107a Townhouse Rd, Helena, Alabama 35080 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
- Bessemer, AL (23 miles from Calera, AL)
- 27 days ago
- Bessemer, AL (23 miles from Calera, AL)
- 27 days ago
service....
Overnight Customer Service Representative
- Bessemer, AL (23 miles from Calera, AL)
- 28 days ago
- Bessemer, AL (23 miles from Calera, AL)
- 28 days ago
Store 2709312: 994 Academy Dr, Bessemer, Alabama 35022 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Storage Customer Service Representative
- Vestavia Hills, AL (21 miles from Calera, AL)
- 30+ days ago
- Vestavia Hills, AL (21 miles from Calera, AL)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Retail Customer Service Associate
- Hoover, AL (21 miles from Calera, AL)
- 45+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3053 John Hawkins Pkwy, Hoover,...
Retail Customer Service Cashier
- Clanton, AL (19 miles from Calera, AL)
- 45+ days ago
- Clanton, AL (19 miles from Calera, AL)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Sales & Customer Service Associate
- Hoover, AL (21 miles from Calera, AL)
- 45+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 45+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Vestavia Hills, AL (21 miles from Calera, AL)
- 60+ days ago
- Vestavia Hills, AL (21 miles from Calera, AL)
- 60+ days ago
QUALIFICATIONS: High School diploma or equivalent Retail or sales experience preferred Must be 18 years of age or older Excellent communication skills Excellent customer service skills Able to learn...
- Childersburg, AL (21 miles from Calera, AL)
- 90+ days ago
- Childersburg, AL (21 miles from Calera, AL)
- 90+ days ago
Prior customer service or sales experience is a plus but not required. A willingness to learn and grow in a customer-focused role....
Customer Service Representative
- Hoover, AL (21 miles from Calera, AL)
- 90+ days ago
- Hoover, AL (21 miles from Calera, AL)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Calera, AL
Moving to Calera, AL? Find some basic demographic data about Calera, AL below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Calera, AL
Highest Education Level
Customer Services in Calera, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »